At a Glance
- Tasks: Create welcoming experiences for visitors and keep workplace operations running smoothly.
- Company: Dynamic company in Glasgow focused on positive workplace culture.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Enjoy a varied role with plenty of opportunities to take ownership and grow.
- Why this job: Be the friendly face of the office and make a real impact every day.
- Qualifications: GCSEs in English and Maths, customer service experience, and strong communication skills.
The predicted salary is between 29000 - 29000 € per year.
About the Role
Location: Glasgow
Salary: £29,000 per annum
Employment type: Full Time
Are you someone who loves creating great first impressions and building positive experiences for people? Do you enjoy roles where every day feels a little different? If so, you could be the perfect fit for our Glasgow office. We’re looking for a Workplace Experience Co‑ordinator who brings warmth, organisation and confidence to the front of house. You’ll be the first person visitors meet, and the friendly voice colleagues depend on. Alongside reception duties, you’ll help keep workplace operations running smoothly, support the wider portfolio and make sure everything behind the scenes is organised and up to date. You’ll work closely with the Workplace Champion and the Account Support Manager, but you’ll also have space to take ownership, make decisions and work independently. If you enjoy helping people, staying organised and keeping a workplace moving, this role gives you plenty of variety and influence.
Responsibilities
- You’ll welcome visitors, colleagues and contractors, creating a friendly and professional first impression.
- You’ll look after reception tasks, visitor sign‑ins and meeting room bookings, helping the day run smoothly for everyone.
- You’ll complete site walk‑arounds, report issues, keep systems updated and make sure compliance records stay accurate.
- You’ll coordinate maintenance activity, support subcontractor visits and follow work orders through from start to finish.
- You’ll help with orders, invoices and simple reporting, keeping processes clear and organised.
- You’ll support the Workplace Champion during absence, including helping with cleaning audits, stock checks and routine facilities tasks.
- You’ll work with contractors on site and help maintain safe, well‑run spaces that follow Health & Safety expectations.
- You’ll manage your workload confidently and support the operational team so service standards are met.
Information Management
- You’ll handle sensitive and protected information responsibly, following company and client policies.
- You’ll ensure contractors are properly inducted and documentation is completed and stored correctly.
- You’ll follow Atlas Workplace Services processes and know when to pause unsafe work or elevate concerns.
Manage Yourself
- You’ll bring a calm, professional and positive approach to your work each day.
- You’ll manage time well, respond constructively to requests and complete tasks reliably.
Client & Customer Relationships
- You’ll build open, supportive relationships with clients and workplace users.
- You’ll present yourself in a friendly, confident and respectful way, helping create a welcoming culture.
Freedom to Act
- You’ll work within agreed guidelines while using your initiative when needed.
- You’ll escalate any Health & Safety concerns to Atlas Workplace Services, including the Head of Health & Safety when required.
About You
Minimum Qualifications, Certifications & Training
- GCSE (or equivalent) in English and Maths
- Recognised Customer Service qualification
- Accredited Health & Safety qualification (e.g. IOSH Working Safely or equivalent)
- First Aid Certificate – Emergency First Aid at Work as a minimum requirement
Knowledge, Skills & Experience
- Previous experience in front‑of‑house, client services or corporate reception environments
- Strong customer service skills with a confident, professional telephone manner
- Excellent interpersonal, verbal and written communication abilities
- Competent IT skills across Microsoft Office, including Word, Excel and Outlook
- Experience with document management and maintaining accurate records
- Ability to work effectively under pressure, managing deadlines and changing priorities with ease
Workplace Experience Co-Ordinator in Glasgow employer: Salisbury Group
Join our vibrant Glasgow office as a Workplace Experience Co-Ordinator, where you'll be at the heart of creating welcoming and positive experiences for both visitors and colleagues. We pride ourselves on fostering a supportive work culture that values initiative and independence, offering ample opportunities for personal and professional growth. With a competitive salary and a dynamic environment, this role is perfect for those who thrive on variety and enjoy making a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Co-Ordinator in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with clients and employees. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your elevator pitch! You want to be able to introduce yourself confidently and highlight your relevant experience in just a couple of sentences. This is especially important for a role like Workplace Experience Co-Ordinator where first impressions matter.
✨Tip Number 3
Prepare some thoughtful questions to ask during your interview. This shows that you're engaged and serious about the role. Think about what you want to know regarding workplace operations or team dynamics, as this will help you assess if it's the right fit for you.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It’s also a chance to reiterate your enthusiasm for the role and remind them why you’d be a great addition to their team.
We think you need these skills to ace Workplace Experience Co-Ordinator in Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for creating great experiences and making a positive impression.
Tailor Your Application:Make sure to tailor your application to the role of Workplace Experience Co-Ordinator. Highlight your relevant experience in front-of-house roles and customer service, and show us how you can bring warmth and organisation to our team.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us understand your skills and experiences without any confusion!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Salisbury Group
✨Show Your Warmth
As a Workplace Experience Co-Ordinator, you'll be the first point of contact for visitors. Make sure to convey your friendly and approachable nature during the interview. Practice a warm greeting and maintain eye contact to create a positive first impression.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything running smoothly, as this will show your potential employer that you can handle the varied responsibilities of the job.
✨Know Your Health & Safety Basics
Familiarise yourself with basic health and safety protocols relevant to the workplace. Be ready to discuss how you would handle any safety concerns or incidents. This knowledge will demonstrate your commitment to maintaining a safe environment for everyone.
✨Build Rapport with Interviewers
Since building relationships is key in this role, practice engaging with your interviewers. Ask them about their experiences and share your own stories that relate to creating positive workplace environments. This will showcase your interpersonal skills and ability to connect with others.
