At a Glance
- Tasks: Lead and manage cleaning operations, ensuring top-notch service delivery and team performance.
- Company: Join Atlas, a fast-growing family-owned business dedicated to creating happiness.
- Benefits: Enjoy a competitive salary, supportive culture, and opportunities for personal growth.
- Other info: Embrace a culture of fun, optimism, and continuous improvement.
- Why this job: Make a real impact in a dynamic environment while leading a passionate team.
- Qualifications: Experience in operations management and a knack for team leadership required.
The predicted salary is between 53000 - 53000 £ per year.
Location: City of London, London, EC4N 4TQ
Salary: £53,000 per annum
The Days / Hours: Sunday to Thursday 15:00 - 00:00 (Midnight) (Maternity Cover)
We are looking for an Operations Manager to oversee and manage the cleaning operations across a prestigious client site. This is an excellent opportunity for a strategic and hands-on leader who thrives in a fast-paced environment and is committed to operational excellence. This role will ensure the seamless execution of both general housekeeping services and Core Cleaning services.
Key Responsibilities:
- Service Delivery & Quality Control: Oversee all cleaning operations during the 15:00 – 00:00, ensuring high-quality service delivery. Monitor and optimise cleaning workflows using structured methodologies to drive efficiency and reduce waste. Implement and manage advanced cleaning technologies, including robotic scrubber dryers. Conduct regular audits and inspections, addressing service improvements proactively. Maintain strong client relationships, responding to requests and feedback efficiently.
- Team Leadership & Performance Management: Lead, train, and develop the night cleaning team, fostering a culture of accountability and high performance. Manage the Core Cleaning team, ensuring service consistency across shifts. Provide ongoing coaching and training, ensuring adherence to operational best practices. Conduct performance assessments, providing feedback and improvement plans where needed.
- Operational Efficiency & Resource Allocation: Ensure optimal resource allocation, making sure staff, equipment, and cleaning supplies are effectively deployed. Drive continuous improvement initiatives, reducing inefficiencies and enhancing productivity. Oversee the deployment of robotic scrubber dryers, ensuring seamless integration into existing workflows. Work closely with the day shift management team, ensuring smooth shift transitions.
- Health, Safety & Compliance: Ensure full compliance with health and safety regulations, including safe use of cleaning chemicals and robotic equipment. Promote a strong safety culture, ensuring all team members adhere to best practices. Identify and mitigate operational risks, taking corrective action as needed.
- Client & Stakeholder Engagement: Act as the primary point of contact for client inquiries and operational concerns during evening and night shifts. Develop strong client relationships, ensuring alignment with expectations and service level agreements. Provide regular shift reports to senior management, detailing key activities and performance metrics.
About You:
Are you a strategic and results-driven leader with expertise in cleaning operations and team management? If you excel in process optimisation, quality assurance, and team leadership, we would love to hear from you.
Qualifications and Attributes:
- Proven experience in an operations management role within cleaning or facilities management.
- Strong knowledge of workflow optimisation methodologies for process efficiency.
- Experience implementing and managing cleaning technologies, such as robotic scrubber dryers.
- Excellent team leadership and problem-solving skills, with a track record of driving performance.
- Strong client management and stakeholder engagement skills.
- Knowledge of health and safety regulations within a cleaning or facilities management environment.
- Flexibility to work a range of days / hours when required for operational needs.
Due to the nature of this role, the successful candidate will be required to undergo a Basic DBS check and a 3-year employment history check as part of the pre-employment screening process.
About The Company:
Atlas is a family of people drawn together by a passion for creating happiness in others. Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day.
Our Purpose: To create happiness in ourselves and others. We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.
Our Values:
- We are a family.
- Sharing makes us stronger.
- Own your space.
- Treat clients like our best friends.
- Start with Wow.
- Embrace change.
Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.
Cleaning Operations Manager employer: Salisbury Group
Salisbury Group is an excellent employer that values reliability and dedication, offering a supportive work culture where every team member plays a vital role in creating a safe and clean environment for children. Located in Worthing, employees benefit from ongoing training and career development opportunities, ensuring personal growth while contributing to a meaningful cause. Join us to be part of a team that takes pride in making a positive impact in the lives of children and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Operations Manager
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Salisbury Group.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Salisbury Group.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Salisbury Group, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cleaning Operations Manager
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Salisbury Group that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Salisbury Group specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Salisbury Group will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Salisbury Group
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Salisbury Group a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Salisbury Group.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Salisbury Group, showcasing your work ethic and the quality of your previous roles in janitorial services.
