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For Companies At a Glance
- Tasks: Manage contracts and ensure top-notch facilities services across a national portfolio.
- Company: Join Atlas Workplace Services, a top-10 industry leader focused on people and innovation.
- Benefits: Enjoy remote work, competitive pay, and a culture of shared ownership.
- Why this job: Make a real impact in facilities management while developing your career.
- Qualifications: GCSEs in English and Maths; experience in contract management preferred.
- Other info: Dynamic team environment with opportunities for growth and professional development.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Atlas Workplace Services have a great opportunity for a Contract Manager, with experience in Hard & Soft Services to join our team working remotely with regular travel to our head office in Milton Keynes and our clients' national portfolio. The Contract Manager role has the responsibility for the P&L, operational management and delivery of a range of leading facilities management services across the client's estate, ensuring that the portfolio is safe, fit for purpose, and fully operational in accordance with client and customer expectations, and also the high standards of service associated with Atlas Workplace Services. This includes overseeing and managing customer interfaces; ensuring a high profile and positive image of the Atlas business. Working with the Account Managers/Engineering team to ensure efficient, cost effective solutions are achieved across all disciplines.
Manage the area team's operational performance, driving improved utilisation and productivity to achieve agreed key performance indicators across the group contract portfolio.
Principle Duties and Responsibilities
- Responsible for operational delivery of the M&E services for the National property portfolio under the client's account.
- Ensure effective and strong client relationships are maintained at all times at all levels.
- Full P&L responsibility plus all variable and project works.
- Ensure contract compliance at all times ensuring all contract deliverables are undertaken in the agreed and contractual timescales.
- Ensure statutory compliance at all times across a portfolio of buildings and all remedial and corrective actions are actioned.
- Ensure Group Health & Safety Policy is embedded into day-to-day regional operations and that unacceptable behaviour is challenged and rectified.
- Deliver, monitor and record cultural training to align with both Atlas Workplace Services and the clients business.
- Identify team training requirements and arrange for these to be delivered through Atlas Workplace Services' training processes.
- Organise and conduct employee appraisals, job chats, personal development plans and succession planning as required in the role.
- Provide sound technical advice; where the remit requires specialist advice ensure an appropriate person or subcontractor is selected and utilised to fulfil the requirement.
- Utilise all reports and data needed to make sound business decisions.
- Manage your team within given budget and control costs - to include overtime, material and sub-contractor spend taking full ownership of the account profit and loss, forecasting and annual budgets.
- Collate and produce all management information required for the customer and review at scheduled customer and internal performance meetings.
- Provide effective communication and support to the wider engineering and compliance business.
- Develop relationships with other stakeholders, to monitor and implement cost saving initiatives by combining resources and reducing effort.
- Manage effective recruitment processes at an area level by working with the Recruitment Manager and appropriate service lead to ensure minimum staff turnover and ensure that skills and required qualifications, within the team, to support the self-delivery model.
- Pro-actively identify opportunities for progression or growth within the current account.
- Ensure that timesheets are submitted in a timely manner and are correct.
- Review and approve overtime requests where applicable.
- Perform any other reasonable tasks that are requested of you by senior management.
About You
Minimum Qualifications, Certifications and Training required
- GCSE in English and Maths or Equivalent
- Accredited Health and Safety qualification e.g. NEBOSH General Certificate or IOSH Managing Safely (Desirable)
- Driving Licence
Knowledge, Skills and Experience for this role
- Multiple site hard services contract management experience
- Corporate Customer direct management, including producing customer reports and attending review meetings
About The Company
At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day. We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
National Contract Manager in Birmingham employer: Salisbury Group
Contact Detail:
Salisbury Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Contract Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Atlas Workplace Services thoroughly. Understand their values, services, and recent projects. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in hard and soft services aligns with the role of National Contract Manager. Highlight your P&L management skills and how you've successfully driven operational performance in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Atlas team and ready to contribute to our mission of putting people first.
We think you need these skills to ace National Contract Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Contract Manager role. Highlight your experience in Hard & Soft Services and any relevant P&L management skills. We want to see how your background aligns with what we do at Atlas Workplace Services!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to our team. Don’t forget to mention your experience with client relationships and operational delivery.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage contracts effectively. Use metrics where possible to show how you've improved performance or saved costs in previous roles—numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Atlas Workplace Services!
How to prepare for a job interview at Salisbury Group
✨Know Your P&L Inside Out
As a National Contract Manager, you'll have full P&L responsibility. Make sure you understand the financial aspects of your previous roles and be ready to discuss how you've managed budgets, forecasts, and cost control. Bring examples of how you've improved profitability in past positions.
✨Showcase Your Client Relationship Skills
This role requires maintaining strong client relationships. Prepare to share specific instances where you've successfully managed client interfaces or resolved conflicts. Highlight your communication skills and how you've ensured customer satisfaction in previous roles.
✨Demonstrate Your Compliance Knowledge
Understanding contract compliance and statutory regulations is crucial. Brush up on relevant health and safety regulations and be prepared to discuss how you've ensured compliance in your past work. Mention any certifications you hold, like NEBOSH or IOSH, to back up your expertise.
✨Be Ready to Discuss Team Management
You'll be managing area teams and driving performance. Think about your leadership style and prepare examples of how you've motivated teams, conducted appraisals, and identified training needs. Show that you can foster a positive team culture while achieving key performance indicators.