Account Manager - Digital Marketing

Account Manager - Digital Marketing

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage client relationships and ensure successful digital marketing campaigns.
  • Company: Dynamic digital marketing agency with a focus on eCommerce brands.
  • Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
  • Other info: Great opportunity for career advancement in a fast-paced environment.
  • Why this job: Join a vibrant team and help clients scale their marketing efforts.
  • Qualifications: Experience in client services and a passion for digital marketing.

The predicted salary is between 30000 - 40000 £ per year.

We’re seeking an experienced and dynamic Account Manager to join our team. This pivotal role will report to our Head of Client Services and sit within our agile SEO team, fostering effective communication and ensuring campaigns stay on strategy and on target. Clients often begin their journey with us, focusing on a single service. Your role as Account Manager will be to build trust with clients, align everyone on strategic goals, and create opportunities for them to scale their marketing efforts. This includes helping clients expand their work with us across PPC, PR and Paid Social. Our clients are predominantly eCommerce brands and retailers of all sizes, ranging from ambitious startups to established companies with significant marketing budgets.

Core success metrics

  • Client Retention
  • Client Growth
  • Client Satisfaction Score

Responsibilities

  • Ensure the smooth and timely delivery of key account management tasks at all campaign stages, including making calls, holding meetings, and preparing reports.
  • Build and nurture trusted client relationships, acting as a strategic marketing advisor.
  • Analyse and report on the performance data to measure success against our campaign goals.
  • Identify risks and proactively recommend solutions to address challenges before they escalate.
  • Spot growth opportunities within your accounts, including upselling and cross-selling additional services.
  • Stay current with SEO, PR, and digital marketing trends, sharing insights and strategies with clients and the internal team.
  • Represent the delivery team in client meetings, ensuring alignment on goals and strategy.
  • Coordinate with the client, the team, partner agencies and broader stakeholders to create an effective feedback loop.

We’re looking for someone highly organised, proactive, and client-focused. Applicants will be considered across various experience levels, with salary determined accordingly.

Key areas of experience include:

  • Client Services: Proven experience managing client relationships, ensuring retention, and driving growth.
  • SEO

Account Manager - Digital Marketing employer: Salience | Human-First Search Marketing

Join a forward-thinking digital marketing agency that prioritises employee growth and fosters a collaborative work culture. As an Account Manager, you'll benefit from ongoing professional development opportunities while working with a diverse range of eCommerce clients in a vibrant location. Our commitment to innovation and client success ensures that you will play a crucial role in shaping impactful marketing strategies, all within a supportive environment that values your contributions.
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Contact Detail:

Salience | Human-First Search Marketing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager - Digital Marketing

✨Tip Number 1

Network like a pro! Get out there and connect with people in the digital marketing space. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Showcase your skills! Create a portfolio that highlights your achievements in account management and digital marketing. Use real examples of how you've helped clients grow their businesses. This will give potential employers a clear picture of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by researching the company and its clients. Understand their services and recent campaigns. This will help you tailor your answers and show that you're genuinely interested in helping them succeed as an Account Manager.

✨Tip Number 4

Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're serious about joining our team and makes it easier for us to spot your application. Don’t miss out on the chance to land that dream job!

We think you need these skills to ace Account Manager - Digital Marketing

Client Relationship Management
Strategic Marketing Advisory
SEO Knowledge
PPC Campaign Management
PR Strategy
Paid Social Advertising
Data Analysis and Reporting
Risk Identification and Mitigation
Upselling and Cross-Selling
Digital Marketing Trends Awareness
Effective Communication
Organisational Skills
Proactivity
Client-Focused Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager in Digital Marketing. Highlight your experience with client services, SEO, and any relevant campaigns you've managed. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital marketing and how your skills align with our needs. Be sure to mention specific experiences that demonstrate your ability to build client relationships.

Showcase Your Achievements: When detailing your past roles, focus on achievements rather than just responsibilities. Use metrics to illustrate your success in client retention and growth. We love numbers that show how you’ve made an impact!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining StudySmarter!

How to prepare for a job interview at Salience | Human-First Search Marketing

✨Know Your Clients

Before the interview, research the types of eCommerce brands and retailers the company works with. Understand their challenges and how digital marketing strategies can help them grow. This will show your potential employer that you’re proactive and genuinely interested in their clients.

✨Showcase Your Communication Skills

As an Account Manager, effective communication is key. Prepare examples from your past experiences where you successfully built client relationships or resolved conflicts. Be ready to discuss how you would ensure alignment on strategic goals during client meetings.

✨Demonstrate Analytical Thinking

Be prepared to talk about how you analyse performance data to measure success. Bring examples of how you've used data to identify risks and recommend solutions. This will highlight your ability to think strategically and act proactively.

✨Stay Updated on Trends

Familiarise yourself with the latest trends in SEO, PR, and digital marketing. During the interview, share insights or recent developments you’ve come across. This shows that you’re not just knowledgeable but also passionate about the industry.

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