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- Tasks: Be the first point of contact for students and provide essential support and information.
- Company: Join Salford SU, a vibrant community focused on student welfare and inclusion.
- Benefits: Earn £12.60 per hour with flexible hours and valuable training.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Must be a current University of Salford student with strong communication skills.
- Other info: No experience needed; just bring your enthusiasm and willingness to learn!
As an Advice Centre Assistant, you will be the first point of contact for students interacting with the Advice Centre over email and in person.
You will be:
- Support the Advice Centre by referring queries to the right people, signposting, and providing information to students across a range of issues.
- Be the first point of contact for students attending appointments and emailing the Advice Centre.
- Work with the Advice team to ensure students receive prompt and appropriate support.
- Support with administrative tasks such as organising appointments, managing inboxes, and case recording.
All our student staff will receive training to enable them to fulfil the role. Students applying must be currently enrolled on a course at the University of Salford. This is a paid role at £12.60 per hour. Student Staff are required to commit to a minimum of 6 hours per week.
Apply Now – No experience needed!
You do not need any previous experience to apply for this role, however this is a specialist skills role. We are looking for people who:
- are current University of Salford Student (undergraduate or postgraduate)
- have good communication and listening skills (written and verbal)
- have great organisational and time management skills
- can interact with students on difficult topics or issues
- can read, understand, and apply new information
- are able to work well in a team
- are interested in the role and want to learn!
How to Apply
To apply, please use the online form here: online application form . The deadline for applications is 13October 2025. Interviews are scheduled to take place on the 22-24 October 2025.
We recommend that you prepare your answers in advance in a separate document where possible, to avoid losing your responses before you submit them in the online form.
Here atSalford SU, we are more interested in your potential than your background and experience. If you don\’t have lots of professional experience, please feel free to use examples from outside of work to demonstrate what you could bring to the role and our team.
Please note:
You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa. We will contact you to let you know the outcome of your application. This can sometimes take a few weeks. Applications received after the above closing date will not be considered.
Impostor Syndrome is the overwhelming feeling that you don\’t deserve your success. It can convince us that we are not as intelligent, creative or talented as we may seem. It often strikes when applying for a job. Don’t let impostor syndrome limit you. Beat the syndrome – apply!
Equality, Diversity and Inclusion are central to our work at Salford SU. We celebrate our diverse and unique communities whilst ensuring that equity and inclusion are at the heart of everything we do and every decision we make. Our colleagues are proud of our values and care about creating and supporting diverse communities that are inclusive of age, background, disability, gender, identity, race, religion, sexual orientation and experience.
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Advice Centre Assistant (Student Staff) employer: Salford SU
Contact Detail:
Salford SU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Centre Assistant (Student Staff)
✨Tip Number 1
Get to know the Advice Centre inside out! Familiarise yourself with the services we offer and the common queries students have. This way, when you’re in an interview, you can show off your knowledge and enthusiasm for helping fellow students.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, it’s crucial to convey information clearly and confidently. Try role-playing with friends or family to get comfortable discussing various topics that might come up in the role.
✨Tip Number 3
Show us your organisational skills! Think about how you manage your time and tasks as a student. Bring examples to your interview that demonstrate your ability to juggle multiple responsibilities, like coursework and extracurricular activities.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy, and we want to see your application. Remember, we value potential over experience, so don’t hold back on sharing what makes you a great fit for the Advice Centre Assistant role!
We think you need these skills to ace Advice Centre Assistant (Student Staff)
Some tips for your application 🫡
Get to Know the Role: Before you start writing, take a moment to really understand what the Advice Centre Assistant role is all about. Think about how your skills and experiences align with the responsibilities mentioned in the job description. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Communication Skills: Since you'll be the first point of contact for students, it's crucial to highlight your communication skills. Use clear and concise language in your application, and don’t shy away from sharing examples that showcase your ability to interact with others effectively.
Organise Your Thoughts: We love a well-structured application! Make sure your answers are organised and easy to follow. You might want to jot down your thoughts in a separate document before filling out the online form. This way, you can avoid any last-minute panic and ensure everything flows nicely.
Be Yourself!: Remember, we’re more interested in your potential than your past experience. Don’t hesitate to share personal stories or experiences that demonstrate your skills and enthusiasm for the role. Authenticity goes a long way, so let your personality shine through!
How to prepare for a job interview at Salford SU
✨Know Your Role
Familiarise yourself with the responsibilities of an Advice Centre Assistant. Understand what it means to be the first point of contact for students and how to effectively signpost queries. This will help you answer questions confidently and show your genuine interest in the role.
✨Practice Active Listening
Since you'll be dealing with students on various issues, practice your active listening skills. During the interview, demonstrate that you can listen attentively and respond thoughtfully. This will highlight your communication skills and ability to handle difficult topics.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and organise tasks. Think of examples from your studies or extracurricular activities where you've successfully juggled multiple responsibilities. This will reassure the interviewers that you can handle the administrative aspects of the role.
✨Embrace Your Potential
Remember, they’re looking for potential over experience! Share examples from your life that showcase your willingness to learn and grow. Whether it's a group project or a volunteer role, highlight how these experiences have prepared you for this position.
