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- Tasks: Support the smooth operation of school transport services for SEND students.
- Company: Join Salford Council, dedicated to improving lives and fostering a diverse workplace.
- Benefits: Enjoy flexible working, professional development, and a commitment to inclusivity.
- Why this job: Make a real impact on students' lives while working in a supportive team environment.
- Qualifications: Strong English and Maths skills, IT proficiency, and excellent communication abilities required.
- Other info: This role is fixed-term for 2 years and requires a DBS check.
The predicted salary is between 22400 - 25600 £ per year.
About the Role
Fixed term for 2 years. The Passenger Transport Unit supports more than 1200+ SEND students to travel safely across the city and the northwest on a daily basis throughout the academic year to access their chosen educational and training provisions regardless of geographic location. Our students range from early years to adult, therefore the operational transport service we provide is as diverse as the requirements of the individual students we support.
We are seeking a highly organised and detail orientated support officer. The successful candidate will provide essential administrative support, ensuring the smooth and efficient operation of our school transport service. The role involves interacting with a wide range of colleagues, providers, service users and partners, resolving issues and problems that may occur. The role has a direct impact on the daily operations and is an essential contribution to the efficient running of the department. You will work as part of a team to support the delivery of essential school transport services.
About you
Your style and approach will reflect our values: you will be passionate about what you do. Always striving to improve, valuing and respecting others' contributions, you will work together to deliver a quality service; you will take pride in getting things right first time and learn from when things do go wrong. Working mainly without supervision, you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference for the users of the service and for the operational team.
You will have strong basic English and Maths skills, be comfortable to learn and use a variety of IT systems, and have experience of using packages such as Microsoft Outlook and Word. You will possess strong interpersonal skills, be able to communicate effectively with a varied range of customers and colleagues, and have experience of working under pressure. A flexible approach and ability to adapt to and embrace change are essential. You will have great attention to detail and the adaptability required to perform a varied role. You will be highly organised and able to work to deadlines. You will have a positive attitude and be approachable.
Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check currently £49.50. The payment for this will be deducted from your first four months’ salary payments at a rate of £12.38 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £49.50. We will not be accepting candidates who require sponsorship for this position.
Want to know more about Salford? As an authority, we are dedicated to improving the lives of our residents, and as an employer, we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.
Continuous Service commitment: New employees can keep their service-related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme.
Guaranteed Assessment Schemes: We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme.
Privacy Statement and Data Protection: Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice.
Passenger Transport Unit Support Officer NEW Salford Council Posted today Salford £26,409 - £28[...] employer: Salford NHS Clinical Commissioning Group
Contact Detail:
Salford NHS Clinical Commissioning Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Transport Unit Support Officer NEW Salford Council Posted today Salford £26,409 - £28[...]
✨Tip Number 1
Familiarise yourself with the specific needs of SEND students and the transport services available in Salford. Understanding the challenges they face will help you demonstrate your commitment to providing excellent support during interviews.
✨Tip Number 2
Network with current or former employees of the Passenger Transport Unit. They can provide valuable insights into the role and the team dynamics, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or resolved issues in previous roles. This will highlight your ability to thrive under pressure, a key requirement for this position.
✨Tip Number 4
Research Salford Council's values and recent initiatives related to inclusivity and community support. Being able to discuss these topics during your interview will demonstrate your alignment with their mission and your enthusiasm for the role.
We think you need these skills to ace Passenger Transport Unit Support Officer NEW Salford Council Posted today Salford £26,409 - £28[...]
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Passenger Transport Unit Support Officer position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Skills: Emphasise your organisational skills, attention to detail, and ability to work under pressure in your CV and cover letter. Provide specific examples of how you've successfully managed similar tasks or challenges in previous roles.
Showcase Interpersonal Abilities: Since the role involves interacting with various stakeholders, make sure to illustrate your strong communication and interpersonal skills. Mention any experience you have in customer service or teamwork that demonstrates your ability to collaborate effectively.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Salford NHS Clinical Commissioning Group
✨Show Your Organisational Skills
As a Passenger Transport Unit Support Officer, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your attention to detail and ability to meet deadlines.
✨Demonstrate Your Interpersonal Skills
You'll be interacting with a diverse range of colleagues and service users. Be ready to discuss your experience in communicating effectively with different people, and how you handle challenging situations or conflicts.
✨Emphasise Your Problem-Solving Abilities
The role involves resolving issues that may arise during transport operations. Think of specific instances where you've identified problems and implemented solutions, showcasing your proactive approach and adaptability.
✨Express Your Passion for the Role
Salford Council values individuals who are passionate about their work. Share why you're excited about this position and how your values align with the council's mission to improve the lives of residents.
