BAME Domestic Abuse Case Worker (Safe in Salford)

Please note the service will be offered in women only spaces and women only need apply (Paragraph 1, Schedule 9 Equality Act 2010).

A new partnership of charities has been selected to provide Domestic Abuse services in Salford. Salford Foundation, Pankhurst Trust, Talk, Listen Change and Trafford Domestic Abuse Service have come together to create a Safe in Salford service. The model has a “one front door” approach and aims to improve outcomes for those impacted and affected by domestic abuse.

Our Vision

Is for all women in Salford to live happier and safer lives free from domestic abuse and violence.

We are looking to recruit an experienced and highly motivated BAME Domestic Abuse Case Worker to support the delivery of Safe in Salford Domestic Abuse Community Service. The service will provide information, education, awareness and support as part of early help and prevention for BAME victims/survivors to reduce service demand and provide step-down from IDVA services.

The service will provide longer term emotional and practical care and support for 6-12 months and will include community outreach, weekly surgeries, drop-in advice, information and 1:1 support including referral on to specialist agencies.

Additionally, support workers will support targeted group work/drop in’s covering issues such as post separation contact, understanding the types and stages of abuse, honour-based violence, FGM, BAME, parents, LBTQ+ service users.

Peer Support is an important element of the delivery, and victims/survivors with lived experience will be trained and developed to support service delivery.

Key tasks and responsibilities are to:

• Increase knowledge and awareness of domestic abuse and referral pathways for support within the local BAME community
• Deliver group workshops and community awareness sessions
• Provide asset-based 1:1 keyworker support to women and men experiencing Domestic Abuse, enabling them to overcome personal and practical barriers and empowering them to lead happier and safer lives.
• Engage in multi-agency approach to meet the needs of individuals and families ensuring that support is coordinated, consistent and coherent.
• Conduct assessments of survivor’s needs and to track their progress towards the achievement of agreed outcome measures.
• Manage a transparent and accessible referral system with key agencies
• Recruit and engage individuals from the community.
• Directly support and facilitate group sessions
• Proactively liaise and collaborate with other members of the Foundation staff team who can also provide direct support to the project’s participants (e.g., Fuel Poverty Advisor, Money Management Team)
• Refer specialist support where needed.
• Establish systems for feedback from service users and partners
• Prepare information for reports

Person Specification

Knowledge:

• Understanding of the needs and challenges facing individuals with personal experience of Domestic Abuse within the BAME community
• Knowledge of local community resources
• Knowledge of support services available for adults and families
• A good understanding of child protection procedures and the family court arena, particularly as it relates to this client group.
• A good understanding of vulnerable adults, health and safety and anti-discriminatory practice
• Knowledge of legislation relevant to the client group
• Understanding of gender-specific issues and needs
• Relevant qualifications relating to this field (including but not limited to domestic abuse awareness, safeguarding, risk management) are desirable.

Experience of;

• Working with individuals who have experienced domestic abuse and those who have multiple and complex needs.
• Providing targeted support to victims/survivors of honour-based violence, FGM, BAME, parents, LBTQ+ service users
• Delivering holistic interventions
• Providing advocacy
• Delivering asset-based 1:1 key-working
• Delivering group-work sessions and programmes
• Multi-agency partnership working
• Maintaining a high standard of recording and monitoring

Skills:

• Excellent communication skills
• A high level of accuracy and attention to detail in your work
• A proven track record of working effectively with individuals experiencing Domestic Abuse in a trauma informed way.
• An ability to plan and organise your own workload.
• An ability to use common ICT packages, including Microsoft Office and Outlook
• An ability to work independently and as part of a team.
• An ability to work to targets.
• Relevant qualifications relating to this field (including but not limited to domestic abuse awareness, safeguarding, risk management) are desirable.
• An ability to plan and organise your own workload and work remotely
• An ability to use ICT packages, including Microsoft Office & Microsoft Teams
• An ability to work as part of a wider team and develop partnerships with agencies
• An ability to work to targets and report on performance

Values and Attitudes:

• An empathic and trauma informed approach which reflects Salford Foundation’s Core Values
• Committed to personal, social, and vocational development of all participants.
• Fully committed to valuing equality and diversity, challenging prejudice and discrimination and overcoming barriers to participation
• A positive ‘can do’ attitude; focused on solutions, not problems.
• A commitment to your own personal and professional development

Special Conditions:

• Successful candidates will be subject to an enhanced level DBS check.
• Post holders must have a full current driving licence and have a car available to be used for business purposes.
• The successful candidates may be expected to work occasional evenings for which time will be given back in lieu.
• The service will be offered in gender specific spaces and women only need apply (Paragraph 1, Schedule 9 Equality Act 2010)

Job Types: Part-time, Fixed term contract

Contract length: 10 months

Benefits: Contributory Pension, 6%, 34 days annual leave which includes bank holidays (pro rata for part time employees. Medical cash scheme and other benefits are available

Ability to commute/relocate:

• Salford M5 4BD: reliably commute or plan to relocate before starting work (required)

Experience:

• Domestic Abuse Case Worker: 2 years (required)

Licence/Certification:

• Driving Licence (preferred)