Corporate Services Portfolio Lead in Swinton

Portfolio Lead - Corporate Services

Digital, Data & Technology | Salford City Council

Are you passionate about digital transformation, service improvement and making a real difference to how essential council services are delivered?

Salford City Council is looking for an experienced and motivated Portfolio Lead - Corporate Services to join our Digital, Data & Technology team. This is an exciting opportunity to play a key role in shaping and delivering the council's digital strategy across a diverse portfolio of critical business services that support our residents, communities and workforce.

About the Role

As Portfolio Lead, you will work closely with service leaders, technical teams, suppliers and stakeholders to ensure the successful delivery, improvement and support of a broad portfolio of corporate systems and services. You will help drive innovation, digital transformation and service excellence while leading teams and managing complex programmes, projects and live services.

You will be responsible for:

• Leading the delivery and continuous improvement of digital products and services.
• Building strong relationships with business stakeholders, suppliers and technical teams.
• Managing risks, issues, dependencies and service performance.
• Supporting the development and delivery of digital roadmaps.
• Driving agile delivery and helping teams achieve successful outcomes.
• Ensuring services deliver value, efficiency and an excellent customer experience.
• Contributing to budget planning, supplier engagement and procurement activities.

A Diverse and Impactful Portfolio

This role provides the opportunity to work across a wide range of essential council services and business systems, including:

• Revenues and Benefits - supporting council tax, business rates and benefits services.
• Finance and Procurement - enabling effective financial management, budgeting, payments and purchasing.
• Human Resources and Payroll - supporting workforce management, payroll, recruitment and employee services.
• Registrar Services - supporting births, deaths, marriages and citizenship services.
• Democratic and Governance Services - helping deliver effective decision-making and council governance.
• Customer Services - enabling residents to access services quickly and efficiently.
• Legal Services - supporting case, document and workflow management.
• Corporate Property and Facilities Management systems.
• Contract Management and Supplier Services platforms.

You will work with colleagues across these services to understand their challenges, identify opportunities and ensure technology is delivering tangible business value.

What We're Looking For

We're seeking someone who can combine strong leadership, stakeholder management and delivery expertise with a genuine passion for improving services.

You will bring:

• Experience leading programmes, projects or delivery teams within a complex organisation.
• Experience managing live services and digital products.
• Strong stakeholder engagement and communication skills.
• The ability to coach, mentor and develop high-performing teams.
• Experience working in agile environments and delivering technology-enabled change.
• A proactive approach to problem-solving, service improvement and innovation.
• Strong commercial awareness, including supplier and procurement engagement.
• The confidence to challenge existing processes and drive positive change.

Why Join Salford?

At Salford City Council, you'll be part of an ambitious digital organisation committed to improving outcomes for residents through technology, data and innovation. We invest heavily in professional development, leadership training, digital skills and career progression opportunities.

You'll benefit from:

• Ongoing professional development and learning opportunities.
• Leadership development programmes.
• Microsoft Enterprise Skills Initiative training and certifications.
• Access to apprenticeship and qualification pathways.
• Flexible working opportunities.
• The chance to work on meaningful programmes that directly impact services across the city

Join Us

If you're an experienced digital leader who thrives on collaboration, transformation and continuous improvement, we'd love to hear from you.

Come and help shape the future of digital services across Salford's Corporate Services portfolio and make a real difference to the residents, businesses and communities we serve.

About you

We are looking for someone who has strong knowledge of IT applications, implementations and support. Someone with excellent communication and interpersonal skills and has the ability to manage multiple projects and meet deadlines.

If you have any questions about the role or would like to find out more, please contact andrea.beaven@salford.gov.uk and we will be happy to assist.

What we need from you if you are invited to interview:

• Passport/ID - You will be required to provide original documentation confirming your right to work in the UK. Successful candidates will also be required to provide proof of address.
• Qualifications/registrations – if applicable for the role

Want to know more about Salford?

As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.

Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you on our Salford pages!

Privacy Statement and Data Protection

Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr

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