At a Glance
- Tasks: Administer and enforce licensing functions to keep Salford safe and vibrant.
- Company: Salford City Council, dedicated to community safety and support.
- Benefits: Opportunity for career development and making a real difference in the community.
- Other info: Dynamic role with variety and responsibility in a thriving city.
- Why this job: Join a supportive team and build strong professional relationships while ensuring public safety.
- Qualifications: Experience in licensing or regulatory environments with excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Make a Real Difference in Your Community. Salford City Council is looking for a motivated and professional Regulatory Services Officer Level 2 (Licensing) to join our busy and supportive Regulatory Services team. This is a fantastic opportunity for someone with licensing experience who wants to develop their career while helping to keep Salford safe, vibrant and well-regulated.
About the Role
You will play a key role in administering and enforcing a wide range of licensing functions across the city. The team’s remit includes licensing of premises for alcohol, entertainment and late-night refreshment, taxi and private hire services, gambling premises and scrap metal sites and collectors. You will work closely with residents, businesses, responsible authorities and colleagues to ensure licensing objectives are met and standards are maintained. This role offers variety, responsibility and the chance to build strong professional relationships across the city.
What You’ll Be Doing
- Carrying out inspections and compliance checks
- Providing clear advice and guidance to applicants, licence holders and the public
- Investigating complaints and supporting enforcement action where required
- Preparing and reviewing reports, correspondence and legal documentation
- Working collaboratively with internal teams and external partners, including the police and other agencies
What We’re Looking For
- Experience of working within a licensing or regulatory environment
- Good knowledge of licensing legislation and procedures
- Excellent communication and customer service skills
- The ability to work independently while contributing positively to a team
- Strong organisational skills and attention to detail
- Confidence in dealing with members of the public and business owners in a fair and professional manner
Ready to Apply? If you’re looking for your next step in licensing and want to work somewhere where your contribution truly matters, we’d love to hear from you. Apply now and help shape a safe, fair and thriving Salford.
Please contact Marsha Bell via marsha.bell@salford.gov.uk.
We reserve the right to close the vacancy early if a high volume of applications are received.
Regulatory Services Officer - Level 2 employer: Salford Council
Salford City Council is an exceptional employer that prioritises community impact and employee development. With a supportive work culture, opportunities for professional growth, and the chance to make a real difference in the lives of residents, this role as a Regulatory Services Officer Level 2 offers a fulfilling career path in a vibrant city. Join us in ensuring Salford remains safe and well-regulated while enjoying a collaborative environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Regulatory Services Officer - Level 2
✨Tip Number 1
Network like a pro! Reach out to people in the regulatory services field, especially those already working at Salford City Council. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on licensing legislation and procedures. We want you to feel confident discussing your experience and how it aligns with the role. Practice common interview questions and think about how you can showcase your customer service skills.
✨Tip Number 3
Show your passion for making a difference in the community! When you get the chance to speak with the team, let them know why you care about licensing and how you can contribute to keeping Salford safe and vibrant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Regulatory Services Officer - Level 2
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your licensing experience and how it aligns with the role. We want to see how your skills can help keep Salford safe and vibrant!
Show Off Your Communication Skills:Since this role involves working closely with residents and businesses, it's crucial to demonstrate your excellent communication skills. Use examples in your application that showcase how you've effectively interacted with the public or handled customer service situations.
Be Detail-Oriented:Attention to detail is key in regulatory services. When preparing your application, ensure there are no typos or errors. We appreciate a polished application that reflects your organisational skills!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Salford Council
✨Know Your Licensing Legislation
Brush up on the key licensing laws and regulations relevant to the role. Being able to discuss specific legislation during your interview will show that you’re not just familiar with the basics, but that you’re genuinely invested in the field.
✨Showcase Your Communication Skills
Since this role involves interacting with various stakeholders, prepare examples of how you've effectively communicated with the public or businesses in past roles. Highlighting your customer service experience can really set you apart.
✨Demonstrate Problem-Solving Abilities
Think of instances where you’ve had to investigate complaints or resolve issues. Be ready to share these stories, focusing on your approach and the positive outcomes. This will illustrate your capability to handle the responsibilities of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
