Administration Officer in Irlam

Barton Moss Secure Care Centre is a 24 bed Secure Care Centre which is made up of 4 residential units. We care for sentenced and remanded males under the age of 18 years and are part of the national Secure Children's Home network. The Centre has a proven track record of offering a very high standard of emotional, educational and physical care, supporting young people to succeed in their personal and academic development and resettlement back into the community. The centre has achieved Good & Outstanding Ofsted judgements.

We are seeking a self-motivated, reliable, and proactive Admin Officer to join our team within a secure children's home. The ideal candidate will be multi-skilled, highly organised, and able to work efficiently in a fast-paced and sensitive environment. You will play a key role in supporting the smooth day-to-day running of the service, demonstrating professionalism, attention to detail, and the ability to manage a varied workload. A flexible and positive approach is essential, along with strong communication skills and a commitment to maintaining high standards of confidentiality and care.

About the Role

• This role will be an integral part of the administration service, ensuring effective and efficient administration support to internal and external customers.
• Assist and support the office manager and service manager to standardise systems, processes, and practices in response to changes.
• Work closely with practitioners and support staff from the council and other organisations, actively supporting integrated ways of working.
• Record and maintain client information systems and validate all information before it is entered onto Salford Council Information systems.
• Provide comprehensive minutes at meetings.
• Provide support to type a range of documents to an excellent standard.

Key Outcomes

• Support the service area business processes that contribute to the work of the service, third party, and partner organisations.
• Record and maintain client information systems and validate all information before entering onto Salford City Council's information systems.
• Liaise appropriately and effectively with officers from other service areas where business processes interrelate.
• Respond efficiently and courteously to telephone enquiries, ensuring the information conveyed is accurate, callers signposted to other service areas where appropriate, or accurate messages taken in the absence of officers from the service.
• Undertake additional duties as are reasonably commensurable with the level of the post.
• Provide typing, minute taking, and photocopying support within specific service areas to a good standard.
• Accurately maintain, organise, and action work emanating from the Council's document system and client databases used by the service, third parties, and partner organisations.
• Treat all information in accordance with Salford City Council's policies on confidentiality and Data Protection.

What we can offer you

You will be welcomed into a supportive, experienced, and forward-thinking service that draws on a wide range of professional and specialist support from across the centre to ensure excellent outcomes for young people. Your personal and professional development is important to us, and you will have the opportunity to work and grow in a value-based organisation where people are at the heart of everything we do. We promote a positive permission culture, empowering you to make a difference.

At the centre, there is free parking, access to a staff canteen, and use of the onsite gym.