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- Tasks: Provide administrative support to the Citywide Area team and assist customers.
- Company: Join Citywide Services, dedicated to improving lives in Salford.
- Benefits: Enjoy competitive pay, pension scheme, discounts, gym membership, and health packages.
- Why this job: Be part of a friendly team, gain valuable skills, and contribute to community improvement.
- Qualifications: No prior experience needed; strong communication and organisational skills are essential.
- Other info: Flexible hours available; term-time only applicants considered.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
(Monday-Friday 8.30am-1.30pm, some flexibility with times)
Contract Type: Permanent, all year round (would consider term time only applicants)
About the role
An exciting opportunity has arisen for an Administration Officer within the team at Citywide Services. The role will involve providing effective and efficient administrative support service to the Citywide Area team and also internal and external customers.
Previous administration experience is desirable but not essential as training will be provided. The ideal candidate will be friendly, organised, have excellent communication skills to answer phones, and provide administrative support.
Key Responsibilities:
- Answering incoming calls dealing with customers and employees
- Provide typing, photocopying support, filing as well as any other ad-hoc administrative duties.
- Using Job train system to advertise / shortlist / arrange interviews
- Inputting information into various systems including Cypad, SAP
- Letter writing
Requirements:
- Previous experience in an administrative or receptionist role
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Proficiency in using Microsoft Office applications
- Ability to prioritise and multitask effectively
- Commitment to providing outstanding customer service
- Previous administration experience in a similar work environment
We can offer you:
Competitive rates of pay.
Save for your future by becoming a member of the Greater Manchester Pension Scheme (LGPS Employee contributory pension with employer contribution).
Vivup Discounts Scheme, offering great deals 24/7.
Cycle to Work Scheme, to help colleagues to do their bit for the environment whilst keeping fit.
Reduced Gym membership scheme.
Health and wellbeing package.
If you would like this information in a different format, please contact the Citywide Admin Team on: [emailprotected] . For any queries, please contact Beth Power, Business Support Officer, Citywide Services 0161 925 1122.
If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants
We will not be accepting candidates who require a sponsorship for this position.
Want to know more about Salford?
As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.
Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you here !
Continuous Service commitment
New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you here .
Guaranteed Assessment Schemes
We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please click here .
Privacy Statement and Data Protection
Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr .
Please note this job can close at any time if we fulfil the role
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Administration Officer employer: Salford Council
Contact Detail:
Salford Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer
✨Tip Number 1
Familiarise yourself with the Job Train system mentioned in the job description. Understanding how to navigate this platform will not only help you during the application process but also show your initiative and readiness to engage with the tools used by the team.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly in Word and Excel. Since proficiency in these applications is a requirement, being able to demonstrate your capabilities during any interviews or assessments will give you an edge.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage multiple tasks. Think of specific examples from your past experiences where you successfully prioritised tasks or handled busy periods, as this will resonate well with the role's requirements.
✨Tip Number 4
Research Citywide Services and their commitment to customer service. Being knowledgeable about the organisation's values and how they align with your own will help you articulate why you're a great fit for the team during interviews.
We think you need these skills to ace Administration Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, even if it's not extensive. Emphasise skills like communication, organisation, and proficiency in Microsoft Office applications, as these are key for the Administration Officer role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description, such as handling customer calls and using various systems, to demonstrate your understanding of the position.
Highlight Customer Service Skills: Since the role requires outstanding customer service, include examples from your past experiences where you successfully dealt with customers or provided support. This will show that you can meet the expectations of the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative position.
How to prepare for a job interview at Salford Council
✨Show Your Organisational Skills
As an Administration Officer, being organised is key. Prepare a few examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to prioritise and multitask effectively.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice answering common interview questions clearly and concisely. You might also want to prepare a few questions to ask the interviewer about the team and their expectations.
✨Familiarise Yourself with Relevant Software
Since proficiency in Microsoft Office applications is required, brush up on your skills before the interview. If you have experience with systems like Cypad or SAP, be ready to discuss that as well.
✨Demonstrate Customer Service Commitment
The role involves providing outstanding customer service. Think of examples where you've gone above and beyond for customers or colleagues, and be prepared to share these stories during your interview.
