Service & Application Owner in Salford

Service & Application Owner in Salford

Salford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Transform social care through digital innovation and support application development.
  • Company: Award-winning Digital, Data and Technology team leading in public service innovation.
  • Benefits: Opportunity to make a real impact and develop your skills in a supportive environment.
  • Why this job: Join a passionate team dedicated to improving social care with cutting-edge technology.
  • Qualifications: Enthusiasm for learning, teamwork, and problem-solving in a dynamic setting.
  • Other info: Great career growth opportunities and a chance to work on meaningful projects.

The predicted salary is between 36000 - 60000 £ per year.

About us

The Digital, Data and Technology Team, or DDaT, is led by Steven Fry, Director of Digital and Customer Services. The DDaT function has won numerous awards over the past five years, including Digital Leaders 'Digital Council Of the Year' and 'Overall Digital Leaders 100 Winners' in 2019 and 2023. We have also won awards for having the 'Best Digital Pandemic Response in the UK' and more recently the 'Best Digital Public Service Innovation Of The Year'. Our team enables and supports all parts of the council as well as partner organisations. We also work regionally with the Greater Manchester Combined Authority (GMCA) and nationally with the Local Government Association (LGA) and other central government bodies. We leverage the power of digital and data to make the council more efficient and sustainable, with less duplication and waste. We are at the forefront of integrating digital processes and systems empowering all our staff with access, knowledge and opportunity, no matter where they work. DDaT's portfolio ranges from data analysis and insight to monitoring cyber security and protecting our digital assets, and from leading the development of software and modernisation to providing project management expertise, all whilst ensuring digital inclusion is at the forefront.

About the Role

Are you passionate about transforming social care through digital innovation? We're looking for a technically skilled and values-driven Service and Application Owner to support the development and optimisation of our core systems supporting Adult Social Care. This is a pivotal role within our Digital, Data and Technology team, where you'll be responsible for ensuring our application platforms are robust, user-focused, and aligned with the evolving needs of social care services.

As a Service and Application Owner, you will:

  • Support the design, development, and maintenance of application solutions that support frontline social care teams.
  • Work closely with service leads in Adult Social Care to ensure systems meet operational, regulatory, and legislative requirements.
  • Configure and customise applications to reflect best practice and deliver maximum value to the organisation.
  • Support the full development lifecycle of technical projects, from requirements gathering and prototyping to testing and deployment.
  • Provide support to end users and deliver training to ensure effective system adoption.
  • Champion continuous improvement and innovation in service delivery through agile methodologies and user-centred design.

About you

We are looking for a dedicated and enthusiastic individual to join our Adult Social Care and Health Partnerships Portfolio team. In this role, you will help maintain and support a range of applications, ensuring they run smoothly for our users. You'll work across different software platforms, assisting with troubleshooting issues, providing solutions, and helping improve processes where needed.

The ideal candidate is someone who:

  • Enjoys learning and adapting to new systems.
  • Can work well in a team and communicate clearly.
  • Is comfortable in a busy environment and ready to take on challenges.

You don't need to be an expert in everything; what matters most is your willingness to learn and your commitment to delivering great support.

Service & Application Owner in Salford employer: Salford City Council

Join our award-winning Digital, Data and Technology team, where innovation meets social care transformation. As a Service & Application Owner, you'll thrive in a collaborative environment that champions continuous improvement and user-centred design, all while contributing to meaningful projects that enhance the lives of our community. With a strong focus on employee growth and a commitment to digital inclusion, we offer a supportive culture that empowers you to make a real difference in public service.
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Contact Detail:

Salford City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service & Application Owner in Salford

✨Tip Number 1

Network like a pro! Reach out to people in the Digital, Data and Technology field on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal project that highlights your technical abilities and problem-solving skills. This is a great way to demonstrate your passion for transforming social care through digital innovation.

✨Tip Number 3

Prepare for interviews by researching the latest trends in digital services and social care. Be ready to discuss how you can contribute to the DDaT team’s mission of improving efficiency and sustainability in the council.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team.

We think you need these skills to ace Service & Application Owner in Salford

Technical Skills
Application Development
User-Centred Design
Agile Methodologies
Requirements Gathering
System Configuration
Troubleshooting
Training Delivery
Continuous Improvement
Communication Skills
Team Collaboration
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for transforming social care through digital innovation shine through. We want to see how your values align with our mission at DDaT!

Tailor Your Experience: Make sure to highlight your relevant experience in supporting application solutions and working with teams. We love seeing how your skills can contribute to our core systems in Adult Social Care.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’re the right fit for the Service and Application Owner role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.

How to prepare for a job interview at Salford City Council

✨Know Your Stuff

Make sure you understand the core systems and applications relevant to Adult Social Care. Familiarise yourself with the latest digital innovations in social care and be ready to discuss how they can improve service delivery.

✨Show Your Passion

Express your enthusiasm for transforming social care through digital innovation. Share examples of how you've contributed to similar projects or how you envision using technology to enhance user experience in social care.

✨Be a Team Player

Highlight your ability to work collaboratively. Prepare to discuss experiences where you've successfully worked with others, especially in busy environments, and how you’ve communicated effectively to solve problems.

✨Embrace Continuous Learning

Demonstrate your willingness to learn and adapt to new systems. Talk about any recent training or courses you've taken that relate to digital technologies or application management, showing that you're committed to personal and professional growth.

Service & Application Owner in Salford
Salford City Council
Location: Salford
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