At a Glance
- Tasks: Support students with guidance on financial aid, travel, and college references.
- Company: Join Salford City College Group, a vibrant community dedicated to student success.
- Benefits: Enjoy flexible working, generous leave, and a fantastic staff benefits package.
- Other info: This role is term-time only, allowing for a great work-life balance.
- Why this job: Make a real impact in students' lives while working in a supportive environment.
- Qualifications: Strong communication skills and experience in customer service or education preferred.
The predicted salary is between 20000 - 26000 £ per year.
Student Services Advisor
Reference: SCCG2941 | Closing Date: 15/08/2025 | Interview Date: 28/08/2025
Salary: £23,019 per annum (Pro rata salary £20,402).
Contract Type: Permanent, Term Time Only | Hours per Week: 36 | Location: City Skills, Lissadel Street, Salford, M6 6AP
About the Role
We’re looking for a dedicated and student-focused Student Services Advisor to join our dynamic Student Services Team at Salford City College Group. This vital role supports students through a ‘one-stop shop’ model—offering guidance and support with our learner support funds, student travel arrangements and college references to help them thrive throughout their college journey. You’ll play an active part in administering financial support such as our discretionary bursaries, vulnerable groups bursary and care to learn, while also supporting key college events like open events and enrolment.
You’ll need strong organisational and IT skills, excellent communication abilities, and a genuine commitment to providing high-quality service to students. Experience in a customer-facing or educational setting is desired, and knowledge of student financial support systems is an advantage. If you’re passionate about making a difference and want to be part of a supportive, student-centered environment, we’d love to hear from you.
How to Apply
For more information and to apply for this job, please complete the registration and online application form via our website.
If you have any queries regarding this vacancy, please email
Reason to Join Us:
• We have Generous Terms and Conditions (Sixth Form College’s Association style terms and conditions) including 13 weeks not in college (195 days in College).
• We have a 2:30pm finish on Fridays, Free on-site parking and various health and wellbeing resources and benefit schemes including three Staff Wellbeing days per year.
• We offer automatic enrolment to the Local Government Pension Scheme with 20.70% employer pension contribution.
• Our College is an incredible community, there is a lot that staff and their families can get involved with
• We have family friendly policies and we are happy to talk about flexible working.
• We invest in our people and offer a range of training & career opportunities for all staff.
• We have an amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high-street retailers, holidays, cinemas and other leisure.
• Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff.
• Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness.
Commitment to Safeguarding
This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre-employment procedures on all potential new employees
The College strives to be a diverse and inclusive community and welcomes applications from people from all backgrounds.
Recruitment Agencies: We are not utilising the service of recruitment agencies for this vacancy and will accept direct applications only.
Student Services Advisor in Salford employer: Salford City College
At Salford City College Group, we pride ourselves on being an exceptional employer that values our staff and their contributions. With generous terms and conditions, including a 2:30pm finish on Fridays and a strong commitment to employee wellbeing, we foster a supportive and inclusive work culture. Our focus on professional development ensures that all staff have access to training and career growth opportunities, making it a rewarding place to work for those passionate about education and student success.
StudySmarter Expert Advice🤫
We think this is how you could land Student Services Advisor in Salford
✨Tip Number 1
Familiarise yourself with the specific services and support systems offered by Salford City College Group. Understanding their learner support funds and financial assistance options will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted students or clients in previous roles. This will highlight your ability to provide high-quality service, which is crucial for this position.
✨Tip Number 3
Research common challenges students face in a college environment and think about how you can address these issues as a Student Services Advisor. Being proactive in your approach will impress the interviewers.
✨Tip Number 4
Network with current or former employees of Salford City College Group if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview preparation.
We think you need these skills to ace Student Services Advisor in Salford
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Student Services Advisor position. Highlight key skills such as organisational abilities, IT skills, and communication skills that are essential for the role.
Tailor Your CV:Customise your CV to reflect your relevant experience in customer-facing or educational settings. Emphasise any previous roles where you provided support or guidance, particularly in financial assistance or student services.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for supporting students and your commitment to high-quality service. Mention specific examples of how you've made a difference in previous roles and relate them to the responsibilities outlined in the job description.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Salford City College
✨Show Your Passion for Student Support
Make sure to express your genuine enthusiasm for helping students succeed. Share any personal experiences or stories that highlight your commitment to student welfare and how you can contribute positively to their college journey.
✨Demonstrate Strong Communication Skills
As a Student Services Advisor, excellent communication is key. Prepare to showcase your ability to convey information clearly and effectively. You might want to practice answering common interview questions out loud to ensure you articulate your thoughts well.
✨Highlight Relevant Experience
If you have experience in customer-facing roles or educational settings, be sure to discuss this during the interview. Provide specific examples of how you've successfully supported individuals or groups, particularly in financial or administrative contexts.
✨Familiarise Yourself with Financial Support Systems
Knowledge of student financial support systems will give you an edge. Research common bursaries and funding options available to students, and be ready to discuss how you would assist students in navigating these resources.
