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For Companies At a Glance
- Tasks: Repair and maintain photocopiers and MFDs while providing top-notch customer service.
- Company: Established office equipment provider with a strong reputation for service.
- Benefits: Competitive salary, company vehicle, paid travel, overtime, and training opportunities.
- Other info: Join a supportive team with long-term career prospects.
- Why this job: Enjoy independence in your role while making customers happy with your expertise.
- Qualifications: Experience with photocopiers/MFDs and strong fault-finding skills required.
We’re looking for an experienced Field Service Engineer to join our growing team, supporting customers across the North East. If you’ve got a solid background repairing and maintaining photocopiers and MFDs and want a role where you’re trusted to get on with the job—this is it.
You’ll be responsible for servicing and repairing a range of office equipment at customer sites, keeping downtime low and customers happy.
What You’ll Be Doing
- Repairing and maintaining photocopiers and MFDs
- Diagnosing faults and completing first-time fixes where possible
- Installing and configuring devices (including basic networking/scanning)
- Managing your own daily workload and service calls
- Delivering a professional, customer-focused service
What We’re Looking For
- Proven experience working on photocopiers/MFDs (essential)
- Experience with brands like Toshiba, Canon, Ricoh, Konica Minolta, Kyocera, Xerox
- Strong fault-finding and diagnostic skills
- Basic networking knowledge (IP, scanning, drivers)
- Full UK driving licence
- Able to work independently in a field-based role
What’s in It for You
- £30,000 – £38,000 depending on experience
- Company vehicle + fuel card (personal use optional if applicable)
- Paid travel / door-to-door (if applicable)
- Overtime opportunities
- Manufacturer training and certifications
- Stable, supportive team with long-term prospects
Why Join Us?
We’re a well-established office equipment provider with a strong reputation for service. You won’t be micromanaged—just supported to do your job well.
Field Service Engineer (Photocopiers and MFD's) employer: SalesNet
Contact Detail:
SalesNet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Photocopiers and MFD's)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have a lead on a Field Service Engineer role or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with brands like Toshiba or Canon, make sure to highlight that in conversations. Bring along any certifications or training you've completed to back up your expertise.
✨Tip Number 3
Be proactive! Don’t just wait for job postings—reach out directly to companies you’re interested in. A friendly email or call can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 4
Apply through our website! We love seeing applications come in directly from candidates who are excited about joining our team. It shows initiative and gives us a chance to see your enthusiasm right away.
We think you need these skills to ace Field Service Engineer (Photocopiers and MFD's)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with photocopiers and MFDs. We want to see your skills in diagnosing faults and completing repairs, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for this role and how your background aligns with what we’re looking for. Keep it professional but let your personality show through.
Showcase Your Technical Skills: We’re keen on your technical know-how, especially with brands like Toshiba and Canon. Make sure to mention any relevant certifications or training you've completed that relate to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SalesNet
✨Know Your Gear
Make sure you brush up on your knowledge of photocopiers and MFDs, especially the brands mentioned in the job description like Toshiba, Canon, and Ricoh. Being able to discuss specific models and common issues will show that you're not just familiar with the equipment but also passionate about it.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and fixed faults in the past. Think of a couple of tricky situations where you managed to complete a first-time fix. This will demonstrate your strong fault-finding skills and your ability to think on your feet.
✨Demonstrate Customer Focus
Since the role involves delivering a professional, customer-focused service, be ready to talk about how you've handled customer interactions in previous roles. Highlight any experiences where you went above and beyond to ensure customer satisfaction—this will resonate well with the interviewers.
✨Plan Your Day
As you'll be managing your own daily workload, it’s a good idea to discuss how you prioritise tasks and manage your time effectively. Bring up any tools or methods you use to stay organised, as this shows you can work independently and efficiently in a field-based role.