At a Glance
- Tasks: Repair and maintain photocopiers and MFDs while delivering top-notch customer service.
- Company: Established office equipment provider with a strong reputation for service.
- Benefits: Competitive salary, company vehicle, paid travel, and overtime opportunities.
- Other info: Join a supportive team with long-term career prospects.
- Why this job: Enjoy autonomy in your role while making customers happy with your expertise.
- Qualifications: Experience with photocopiers/MFDs and strong fault-finding skills required.
The predicted salary is between 30000 - 38000 £ per year.
Location: North East England
Salary: £30,000 - £38,000 (DOE) + Company Vehicle + Overtime + Benefits
The Role
We're looking for an experienced Field Service Engineer to join our growing team, supporting customers across the North East. If you've got a solid background repairing and maintaining photocopiers and MFDs and want a role where you're trusted to get on with the job—this is it. You’ll be responsible for servicing and repairing a range of office equipment at customer sites, keeping downtime low and customers happy.
What You'll Be Doing
- Repairing and maintaining photocopiers and MFDs
- Diagnosing faults and completing first‑time fixes where possible
- Installing and configuring devices (including basic networking/scanning)
- Managing your own daily workload and service calls
- Delivering a professional, customer‑focused service
What We're Looking For
- Proven experience working on photocopiers/MFDs (essential)
- Experience with brands like Toshiba, Canon, Ricoh, Konica Minolta, Kyocera, Xerox
- Strong fault‑finding and diagnostic skills
- Basic networking knowledge (IP, scanning, drivers)
- Full UK driving licence
- Able to work independently in a field‑based role
What's in It for You
- £30,000 - £38,000 depending on experience
- Company vehicle + fuel card (personal use optional if applicable)
- Paid travel / door‑to‑door (if applicable)
- Overtime opportunities
- Manufacturer training and certifications
- Stable, supportive team with long‑term prospects
Why Join Us?
We're a well‑established office equipment provider with a strong reputation for service. You won't be micromanaged—just supported to do your job well.
Field Service Engineer (Photocopiers And MFD's) in England employer: SalesNet
Join a well-established office equipment provider in North East England, where you'll enjoy a supportive work culture that values your expertise as a Field Service Engineer. With competitive salaries, a company vehicle, and opportunities for overtime and manufacturer training, we prioritise your professional growth while ensuring you have the autonomy to excel in your role. Experience a stable environment with long-term prospects, all while delivering exceptional service to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (Photocopiers And MFD's) in England
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Engineer (Photocopiers And MFD's) in England
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch SalesNet's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at SalesNet. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at SalesNet
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at SalesNet.