At a Glance
- Tasks: Build strong client relationships and design tailored IT solutions.
- Company: Rapidly growing managed IT services provider in Belfast.
- Benefits: Competitive salary, flexible hybrid work, and industry-leading training.
- Other info: Exciting career progression opportunities and regular team events.
- Why this job: Join a dynamic team and make a real impact in client management.
- Qualifications: Experience in IT sales and strong communication skills required.
The predicted salary is between 35000 - 42500 £ per year.
Location: Belfast (Hybrid)
Salary: £35k to £42.5k, OTE £75k.
Our client, a rapidly growing managed IT services provider, are looking to appoint a Client Relationship Manager to join their team. The role presents a fantastic opportunity for a sales professional looking to make the next step in their sales career with an established and growing business.
About the role:
- You will work as part of a team of client relationship managers where you will be exposed to every aspect of client management and will often work collaboratively with clients and internal stakeholders to design bespoke solutions to meet and exceed clients' needs.
- You will build relationships with existing clients while acting as their primary point of contact, to further develop their accounts and generate profitable business.
- Working with internal teams and clients you will prepare proposals, quotes and help in the design of IT solutions, cloud and cyber security services.
- You will build successful relationships with internal stakeholders, partners and existing clients.
- Attend regular customer visits either onsite or remotely.
- You will prepare and present customer proposals and presentations at all levels.
- Create and maintain a sales forecast detailing current and future business opportunities.
- You will review and manage your sales performance in line with company objectives and targets, always working towards creating a strong pipeline of opportunities to achieve and exceed these targets.
- Review activity and report monthly revenues and opportunities to senior management monthly.
Essential Skills:
- You will have a working knowledge within an IT or Tech sector.
- You must be a strong communicator, with a passion for delivering excellent customer service and building trusted client relationships.
- Demonstrated experience as a successful business to business account manager selling IT solutions, with a strong track record of achieving or exceeding sales targets.
- Experience of maintaining an effective network of contacts and building relationships at senior levels of the customer/prospect organisation.
- Ownership and production of bids and proposals, working alongside clients and internal technical pre-sales teams to provide accurate and detailed proposals.
- Highly organised and detail orientated, with the ability to manage multiple customer accounts, priorities, proposals, and follow-up actions effectively.
What's in it for you?
- Competitive salary DOE
- Enhanced annual leave entitlement, rising with length of service
- Flexible hybrid working set up, state-of-the-art technology to aid working from home.
- Industry leading training and personal development
- Life Insurance
- Private Medical Insurance
- Company Pension Plan
- Professional development plan
- Fully funded training and development opportunities
- Active staff social committee, regular team events, lunches and team-building days.
- Regular salary and performance reviews
- Cycle to work scheme
- Opportunity for career progression and the opportunity to work within a dynamic and fast paced environment where no two days are ever the same.
Skills: Sales, Account Management
Client Relationship Manager in Belfast employer: SalesNet
Join a rapidly growing managed IT services provider in Belfast, where you will thrive in a dynamic and supportive work culture that prioritises employee development and collaboration. With competitive salaries, enhanced annual leave, and industry-leading training opportunities, this role as a Client Relationship Manager offers not just a job, but a pathway to meaningful career progression in a fast-paced environment. Enjoy the benefits of flexible hybrid working, regular team events, and a strong focus on building lasting client relationships while utilising state-of-the-art technology.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager in Belfast
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT sector. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! Whether it’s for a proposal or a casual chat, being able to clearly articulate your value is key. Role-play with friends or family to get comfortable talking about your skills and experiences related to client relationship management.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Client Relationship Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your interest in being part of our growing team at StudySmarter.
We think you need these skills to ace Client Relationship Manager in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Relationship Manager role. Highlight your experience in IT or tech, and showcase your sales achievements. We want to see how you’ve built relationships and exceeded targets!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about client management and how your skills align with our needs. Be genuine and let your personality come through!
Showcase Your Communication Skills:As a Client Relationship Manager, strong communication is key. In your application, demonstrate your ability to convey ideas clearly and effectively. We love seeing examples of how you've successfully communicated with clients or stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SalesNet
✨Know Your Client
Before the interview, research the company and its clients. Understand their services, especially in IT solutions, cloud, and cyber security. This will help you tailor your responses and show that you're genuinely interested in how you can contribute to their client relationships.
✨Showcase Your Communication Skills
As a Client Relationship Manager, strong communication is key. Prepare examples of how you've successfully built relationships with clients in the past. Be ready to discuss how you handle difficult conversations or resolve conflicts, as this will demonstrate your ability to maintain trust and rapport.
✨Prepare for Proposal Discussions
Since you'll be involved in preparing proposals and quotes, think about your previous experiences in this area. Bring along examples of successful proposals you've created and be prepared to discuss your approach to designing bespoke solutions that meet client needs.
✨Demonstrate Organisational Skills
The role requires managing multiple accounts and priorities. During the interview, share how you stay organised and manage your time effectively. You might want to mention any tools or methods you use to keep track of your sales performance and pipeline, as this will highlight your detail-oriented nature.
