Client Services / Software Support Agent

Customer Support Agent (On behalf of our client) Are you a natural problem-solver with a passion for helping others? Do you thrive in a fast-paced environment where your attention to detail and communication skills make a real impact? We’re partnering with a leading software solutions provider to find a Customer Support Agent who is driven, curious, and passionate about delivering exceptional service. As a key member of the support team, you\’ll: Respond to inbound support tickets via phone and email Support system configuration changes and guide clients on best practices Contribute to user documentation, knowledge sharing, and service improvements Previous experience in a customer support environment (ideally within finance software) Technical proficiency, especially in MS Office (Excel in particular) Bonus Points If You: Are comfortable working occasional shifts or public holidays Apply now or reach out to us directly for a confidential chat.