At a Glance
- Tasks: Support OSP partners in designing and demonstrating innovative Salesforce offerings.
- Company: Salesforce, the leading AI CRM, driving customer success through innovation.
- Benefits: Inclusive culture, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on BPO industry growth.
- Why this job: Be a key player in transforming businesses with cutting-edge AI solutions.
- Qualifications: 5+ years of Salesforce experience and strong partner engagement skills.
The predicted salary is between 60000 - 80000 € per year.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Ambition meets action, tech meets trust, and innovation isn’t a buzzword—it’s a way of life. We’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.
We’re looking for an outstanding Solutions Engineer to join our new Solutions Engineering (Presales) team to support Channels & Offerings, within our UKI Ecosystems function.
What is a Strategic Solution Engineer (Channels & Offerings)?
As a Strategic Solution Engineer for Channels & Offerings you will be the primary technical advisor for our OSP partners in the UK and Ireland. Unlike traditional SE roles focused on end-customers, you will work with our OSP partners to help them design, build, and demonstrate compelling offerings underpinned by Salesforce. You will leverage your technical expertise, business acumen, and understanding of channel/outsourcing models to enable our partners to create differentiated, value-added solutions to solve the challenges our customers have today and tomorrow.
A priority focus for Channels & Offerings this year will be the BPO industry; you will work with BPO partners to launch Agentforce-powered service offerings to their end customers, building assets, points of view, supporting POCs and collaborating across Salesforce (Core Account Teams, Alliances, Channels, and others). In addition to the BPO Program, you will contribute to the growth and scale of the Channels & Offerings team by championing the partner channel as a value driver, creating consistent partner offering assets, delivering internal enablement to field teams, and developing a programmatic approach to scaling customer and partner offerings.
Required Experience / Skills
- At least 5 years experience with the Salesforce platform
- Proven track record of successful partner engagement / channel sales or partner collaboration in enterprise accounts / big deals
- Experience with AI (Generative / Agentic)
- Knowledge of BPO or Managed Services in a Professional Services, Sales or Pre-Sales capacity
- Degree or equivalent proven experience required; experience will be evaluated based on core proficiencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Willing and able to travel occasionally
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality for all and commit to an inclusive recruitment process. All hiring decisions are fair and based on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and all other employment practices.
Solution Engineer, UK&I Channels and Offerings employer: Salesforce
Salesforce is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for Solution Engineers to thrive. With a strong commitment to employee growth, Salesforce offers extensive training opportunities and encourages a diverse and inclusive work environment, ensuring that every Trailblazer can contribute meaningfully to the success of our partners in the UK and Ireland. The company's focus on AI-driven solutions and its supportive ecosystem empowers employees to make a real impact in the BPO industry and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Engineer, UK&I Channels and Offerings
✨Tip Number 1
Network like a pro! Reach out to current employees at Salesforce or in the industry. A friendly chat can give you insider info and maybe even a referral. We all know that personal connections can make a huge difference!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to the role. Think about how your experience with Salesforce and AI can shine through. We want you to show off your skills and passion!
✨Tip Number 3
Don’t forget to research Salesforce’s values and recent innovations. Being able to discuss how you align with their mission will set you apart. We love seeing candidates who are genuinely excited about what we do!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Salesforce family. Let’s get you on board!
We think you need these skills to ace Solution Engineer, UK&I Channels and Offerings
Some tips for your application 🫡
Show Your Passion for AI:When writing your application, let your enthusiasm for AI and innovation shine through. We want to see how you can drive customer success with cutting-edge technology, so share any relevant experiences or projects that highlight your passion.
Tailor Your Experience:Make sure to customise your application to reflect your experience with the Salesforce platform and partner engagement. We’re looking for specific examples of how you've collaborated with partners or contributed to enterprise accounts—this will help us see your fit for the role.
Highlight Your Technical Skills:As a Solutions Engineer, your technical expertise is key. Be sure to detail your knowledge of BPO or Managed Services and any experience with AI technologies. This will show us that you have the skills needed to support our OSP partners effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Salesforce
✨Know Your Salesforce Inside Out
Make sure you’re well-versed in the Salesforce platform, especially its AI capabilities. Brush up on how Salesforce can drive customer success and be ready to discuss specific features that could benefit OSP partners.
✨Understand the BPO Landscape
Familiarise yourself with the Business Process Outsourcing (BPO) industry. Research current trends and challenges within BPO to demonstrate your knowledge and how Salesforce solutions can address these issues.
✨Showcase Your Partner Engagement Skills
Prepare examples from your past experiences where you successfully engaged with partners or managed channel sales. Highlight your ability to build relationships and create value-added solutions for clients.
✨Be Ready for Technical Questions
Expect technical questions related to solution engineering and pre-sales scenarios. Practice articulating your thought process when designing solutions and how you would approach a partner's unique challenges.
