At a Glance
- Tasks: Support sales teams by delivering innovative solutions and enhancing customer experiences.
- Company: Join Salesforce, the leader in AI-driven CRM and workforce transformation.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Other info: Dynamic team environment with mentorship and training opportunities.
- Why this job: Be a Trailblazer in tech, driving real change with cutting-edge solutions.
- Qualifications: Strong business understanding and passion for technology are essential.
The predicted salary is between 50000 - 70000 £ per year.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Solution Engineer Role
As a Solution Engineer, also known as a “Presales Consultant,” “Sales Consultant,” “Pre‑Sales Engineer” or “Sales Engineer,” you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You’ll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you’ll present our product offerings, address objections, and inspire confidence in our technology infrastructure. The Solution Engineer for Comms will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Responsibilities
- Support the account teams with technical and sales skills
- Own the technical solution and orchestrate the various solutions specialists across the sales lifecycle
- Bring innovative solutions to life for customers
- Learn and adopt new technology such as Agentforce
- Support Marketing and events to drive pipeline and the industry understanding of Salesforce industry capabilities
- Define and agree on a reference solution architecture that resonates with the industry
- Lead and bring in relevant skills from the Salesforce ecosystem to support the GTM and solution
- Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
- Coordinate and lead the entire solution cycle through close collaboration with other teams
- Understand the customer’s needs and establish Salesforce’s product as the best solution that solves unique challenges
- Develop and deliver innovative custom solutions, build and present customised demos of Salesforce products including solution concepts to key decision‑makers to address their business issues and demonstrate business value
- Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
- Attain quarterly and annual objectives assigned by management
- Respond efficiently to RFPs
- Lead the technical side of the sales cycle
- Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives
Required Qualifications
- Strong understanding of Business Fundamentals and how Salesforce can support business capabilities
- Ability to demonstrate the value and benefits that Salesforce can provide to customers
- Ability to build and configure demonstrations on the platform
- Experience implementing Digital Transformation strategies and delivering increased success to customers
- Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization; we are open to a variety of backgrounds for the role
- Proven oral, written, presentation, and interpersonal communication and relationship skills
- Proven time management skills in a dynamic team environment
- Ability to work as part of a team to tackle problems in dynamic, energizing environments
- Inquisitive, practical, and passionate about technology and sharing knowledge
- Loves to be the first to know something and to understand why and how things happen
- Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles
- Good at explaining ideas and finding ways to keep people’s attention
- Willing and able to travel occasionally
Preferred Qualifications
- Salesforce Product knowledge and certifications
- Ability to configure and build demonstrations on the Salesforce platform
- Experience with selling too or working within a business services environment
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and leading the path to equality by creating an inclusive workplace that is free from discrimination. Applicants are assessed on merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other protected classifications.
Solution Engineer - Comms employer: Salesforce
Salesforce is an exceptional employer that champions innovation and personal growth, making it an ideal place for Solution Engineers to thrive. With a strong commitment to employee development through internal training programs and mentorship initiatives, Salesforce fosters a collaborative work culture where ambition meets action. Located at the forefront of AI and CRM technology, employees are empowered to drive meaningful change while enjoying a diverse and inclusive environment that values every individual's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Engineer - Comms
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly articulate how your skills align with their needs. Tailor your message to show how you can help them achieve their goals, especially in the context of Salesforce's innovative solutions.
✨Tip Number 3
Showcase your tech-savvy side! As a Solution Engineer, it’s crucial to demonstrate your understanding of technology and how it can transform businesses. Prepare some examples of how you've used tech to solve problems or improve processes in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Salesforce team and ready to contribute to our mission of driving innovation.
We think you need these skills to ace Solution Engineer - Comms
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about technology and helping customers succeed. Share specific examples of how you've driven innovation or improved processes in your previous roles.
Tailor Your Application:Make sure to customise your application to reflect the skills and experiences that align with the Solution Engineer role. Highlight your technical expertise and any relevant experience in digital transformation strategies. This will help us see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to explain your achievements and how they relate to the responsibilities of the role. We appreciate a well-structured application that makes it easy for us to understand your qualifications.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application is reviewed promptly and gives you access to all the latest updates about the hiring process. Plus, it’s super easy to do!
How to prepare for a job interview at Salesforce
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around their products and how they can drive business success. Familiarise yourself with the latest features and innovations, particularly in AI and CRM, as this will show your passion for the role and the company.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex problems or delivered innovative solutions in previous roles. Think about how you can relate these experiences to the responsibilities of a Solution Engineer, especially in terms of enhancing customer experiences.
✨Practice Your Presentation Skills
As a Solution Engineer, you'll need to present ideas clearly and confidently. Practice delivering a mock demo of a Salesforce product, focusing on how it solves unique challenges for customers. This will help you feel more comfortable during the actual interview.
✨Emphasise Team Collaboration
Salesforce values teamwork, so be ready to share examples of how you've successfully collaborated with others in dynamic environments. Highlight your ability to work with sales teams and technical specialists to deliver comprehensive solutions that meet client needs.
