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- Tasks: Lead AI and data architecture projects, designing innovative solutions for customers.
- Company: Salesforce, the #1 AI CRM, driving workforce transformation.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Why this job: Join a pioneering team shaping the future of AI and customer experiences.
- Qualifications: Experience in AI, data architecture, and strong problem-solving skills.
- Other info: Dynamic startup environment within a global leader, fostering innovation and collaboration.
The predicted salary is between 80000 - 100000 ÂŁ per year.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Agentforce is the future of AI, and you are the future of Salesforce. We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. Agentforce is Salesforce’s newest innovation—a next-generation platform that combines Data + AI + CRM + Trust to transform customer experiences.
Our AI and Data Architect team is a startup within a global organization, dedicated to helping Salesforce customers and prospects design and implement cutting‑edge solutions that deliver real business value.
Role Description
As an AI and Data Technical Architect, you will act as a senior, hands‑on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise‑grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers, CxOs and Enterprise Architects through emerging AI solutions. You will work side‑by‑side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems—including hyperscalers, data lakes, and governance frameworks.
You Will
- Lead pre‑sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks.
- Shape best practices around generative AI, agent interoperability, prompt engineering, Data 360, and cross‑platform integrations.
- Collaborate with AEs and SEs to build hands‑on prototypes and demos using Agentforce and integrated external agents.
- Develop thought leadership content—demo templates, whitepapers, enablement sessions—focused on agent lifecycle, integration strategy, technical effectiveness and latest innovation trends.
- Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization.
If you are naturally curious about AI and Data, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you!
Responsibilities
- Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate.
- Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs.
- Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement.
- Build Hands‑On Demos & Prototypes - Co‑create quick prototypes.
Principal AI Architect employer: Salesforce
Contact Detail:
Salesforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal AI Architect
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Salesforce. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your projects related to AI and data architecture. When you get the chance to chat with recruiters or hiring managers, having tangible examples of your work can really set you apart.
✨Tip Number 3
Prepare for those interviews! Research common questions for AI Architect roles and practice your responses. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience and ideas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Salesforce family.
We think you need these skills to ace Principal AI Architect
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Principal AI Architect role. Highlight your experience with AI, data architecture, and any relevant projects that showcase your skills. We want to see how you fit into our vision!
Showcase Your Passion: Let your enthusiasm for AI and innovation shine through in your application. Share examples of how you've driven change or implemented cutting-edge solutions in your previous roles. We love seeing candidates who are as passionate about technology as we are!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and experiences. We appreciate a well-structured application that makes it easy for us to see your potential.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep track of applications efficiently!
How to prepare for a job interview at Salesforce
✨Know Your AI and Data Inside Out
Make sure you brush up on the latest trends in AI and data architecture, especially as they relate to Salesforce's Agentforce platform. Be ready to discuss how you can leverage these technologies to drive customer success and innovation.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical challenges in the past. Think about situations where you designed scalable solutions or integrated various systems, and be ready to explain your thought process.
✨Collaborate Like a Pro
Since this role involves working closely with Account Executives and Product teams, highlight your experience in cross-functional collaboration. Be prepared to discuss how you’ve successfully partnered with others to deliver impactful results.
✨Demonstrate Your Passion for Innovation
Salesforce values trailblazers who are passionate about AI and data. Share your enthusiasm for emerging technologies and how you stay updated on industry trends. This will show that you're not just qualified, but genuinely excited about the role.