At a Glance
- Tasks: Engage with clients to deliver innovative marketing solutions and drive customer success.
- Company: Join Salesforce, the leader in AI-driven customer engagement.
- Benefits: Enjoy competitive salary, flexible work options, and personal development opportunities.
- Other info: Be part of a diverse team committed to equality and innovation.
- Why this job: Shape the future of AI and redefine customer experiences with cutting-edge technology.
- Qualifications: Experience in solution engineering or marketing automation is a plus.
The predicted salary is between 70000 - 80000 £ per year.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
The Salesforce Marketing Cloud is a leader in AI-driven digital customer engagement solutions across email, mobile and web across B2B & B2C. The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C-Level executives. The MC SE is a trusted advisor and guide delivering memorable customer experiences while positioning the business value of our solutions to all levels of audience.
The MC Solution Engineer is part of the UKI Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that tackle key business challenges and help to deliver against demanding critical metrics.
In addition to working on sales opportunities and supporting marketing initiatives, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce.
Responsibilities:
- Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns, from technical discovery to technical close.
- Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their important metrics, and providing a path to fast return on investment.
- Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers.
- Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce.
- Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback.
- Develop scalable, deployable, reusable, and relevant field enablement assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams.
- Articulate Marketing & AI return on investment value to business and IT partners.
- Remain well-informed on the latest innovations in customer experience management solutions.
- Amplify the reach of your successes and learning moments internally to maximise the impact of every engagement.
Essential Requirements:
- Some experience working within a Solution Engineering, Pre-Sales or Implementation role.
- B2B or B2C Marketing Experience.
- Experience working in one or more of: Marketing Automation, Customer Data Platforms and AI.
- Be an autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively.
- Be comfortable working across multiple highly dynamic teams or on solo projects as required.
- Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations.
- Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.
Additional (but not a must) Requirements:
- Technical knowledge of the Salesforce platform.
- Technical expertise in any of the following technologies: marketing automation tools, CRM systems, Customer Data Platforms.
- Salesforce Marketing Cloud (Account Engagement, Engagement or Next/Advanced) experience a plus.
- Experience in modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift).
- AI: Data Engineering, machine learning, Vector Databases & RAG, (a plus: Agentic AI and Agents).
- Experience in post-sales implementations.
Unleash Your Potential:
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations:
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process.
Posting Statement:
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Specialist Solution Engineer - Marketing Cloud in London employer: Salesforce
Salesforce is an exceptional employer that champions innovation and personal growth, offering a dynamic work culture where ambition meets action. As part of the UKI Sales team, you'll have the opportunity to engage with cutting-edge AI technologies while collaborating with passionate colleagues who are dedicated to delivering outstanding customer experiences. With a strong commitment to employee well-being and inclusivity, Salesforce provides comprehensive benefits and resources to help you thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Solution Engineer - Marketing Cloud in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Salesforce and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Salesforce are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Salesforce on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Salesforce. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Specialist Solution Engineer - Marketing Cloud in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Salesforce. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Salesforce:Show us that you’ve done your homework! In your application, briefly mention what you admire about Salesforce’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Salesforce
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Salesforce will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Salesforce, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
