Solution Engineer - Comms in London

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Solution Engineer for Comms will act as a trusted advisor to our customers while aiding the customer’s transformational journey.

Responsibilities:

• Support the account teams with technical and sales skills.
• Own the technical solution and orchestrate the various solutions specialists across the sales lifecycle.
• Proven ability to bring innovative solutions to life for customers.
• Willingness to learn and adopt new technology such as Agentforce.
• Support Marketing and events to drive pipeline and the industry understanding on the Salesforce industry capabilities.
• Define and agree a reference Solution architecture that resonates to the industry.
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.
• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
• Develop and deliver innovative custom solutions, build and present customised demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Attain quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs.
• Lead the technical side of the sales cycle.
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications:

• Strong understanding of Business Fundamentals and how Salesforce can support business capabilities.
• Ability to demonstrate an understanding of the value and benefits that Salesforce can provide to customers.
• Ability to build and configure demonstration on the platform.
• Experience implementing Digital Transformation strategies and delivering increased success to their customers.
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energizing environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
• Good at explaining ideas and finding ways to keep people’s attention.
• Willing and able to travel occasionally.

Preferred Qualifications:

• Salesforce Product knowledge and certifications.
• Ability to configure and build demonstrations on the Salesforce platform.
• Experience with selling too or working within a business services environment.

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.