At a Glance
- Tasks: Lead innovative AI-driven projects in Life Sciences and enhance customer software implementations.
- Company: Join Salesforce, the #1 AI CRM, where innovation meets impact.
- Benefits: Enjoy a balanced life with competitive pay, resources, and limitless growth opportunities.
- Other info: Inclusive workplace committed to equality and continuous improvement.
- Why this job: Shape the future of AI in Life Sciences and redefine what's possible.
- Qualifications: 10+ years in software implementation, especially with Veeva Vault CRM solutions.
The predicted salary is between 72000 - 88000 £ per year.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Role Overview
The Director of Product Liaison for Agentforce Life Sciences (AFLS) is dedicated to elevating the success of our customer software implementations. In this role, you will bridge the gap between product engineering and field execution, implementing best practices and tools that accelerate deployments while ensuring top-tier quality. Acting as the primary connection point among Salesforce Professional Services, SI Partners, customers, and our internal Product teams, you will leverage your deep technical and industry expertise to drive innovation and streamline complex integrations.
Key Responsibilities
- Design, pilot, and scale AI-driven implementation playbooks and automation tools to streamline data and process transformations (e.g., from Veeva Vault to Agentforce Life Sciences).
- Establish standardized methodologies using generative AI platforms to reduce manual effort during complex system integrations.
- Evaluate and continuously refine implementation tools based on direct feedback from field deployments.
- Create reusable implementation assets, reference architectures, and training modules to build capability across our internal teams and SI Partner ecosystem.
- Serve as the primary subject matter expert, fostering collaboration between product engineering, field consultants, and customer implementation teams.
- Develop and deliver targeted technical enablement workshops and field guides to continuously upskill global teams.
- Lead technical discovery sessions to identify common requirements and integration needs across core commercial Life Sciences use cases.
- Partner closely with Product Management to prioritize feature enhancements based on implementation trends and high-impact customer needs.
- Publish solution blueprints and configuration best practices for recurring workflows to minimize the need for custom development.
- Consistently develop and deploy implementation accelerators and process improvements that measurably reduce time-to-value for customers.
- Lead regular internal and external enablement sessions to drive adoption of best practices.
- Drive continuous improvement in global Solution Design implementation assessment scores and support overall growth goals for the Life Sciences portfolio.
Required Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related technical field, or equivalent practical experience.
- 10+ years of software implementation and integration experience within the Life Sciences industry.
- Demonstrated, focused expertise in designing and implementing Veeva Vault CRM solutions.
- Proven track record of developing scalable implementation methodologies, best practices, and technical tools that improve project outcomes.
Preferred Qualifications
- Applied experience using leading AI platforms (e.g., Claude, ChatGPT, Cursor) to develop software implementation tools, scripts, or operational accelerators.
- Experience managing, collaborating with, or leading offshore software development teams.
- Strong familiarity with the Salesforce platform and its broader integration ecosystem.
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Director, Product Solutions - Life Sciences in London employer: Salesforce
Salesforce is an exceptional employer that champions innovation and inclusivity, making it a prime choice for those looking to thrive in the fast-paced tech landscape of the UK. With a strong focus on employee growth, comprehensive benefits, and a collaborative work culture, Salesforce empowers its team members to unleash their potential while driving meaningful change in the world through AI. Join us to not only advance your career but also to be part of a company that values trust, ambition, and customer success.
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We think this is how you could land Director, Product Solutions - Life Sciences in London
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We think you need these skills to ace Director, Product Solutions - Life Sciences in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Salesforce.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Salesforce and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Salesforce
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Salesforce uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
