Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Core Enterprise Account Executives are the tip of the spear as the strategic relationship owners connecting our largest and most important customers with Salesforce. We are seeking an exceptional individual to join our Healthcare & Life Sciences team, taking ownership of customer strategy and Executive relationships across a select portfolio of Enterprise clients. These customers will span a broad range of Salesforce maturity: some are already leveraging Salesforce extensively, while others are earlier in their transformation journey and have significant untapped potential. In this role, you will lead the strategy for your accounts and sell across the full portfolio of Salesforce technology and services. You'll be supported by a highly experienced and talented team of specialist sellers, Solution Engineers and plethora of other world-class resources; all working with you to help these customers transform their businesses and become truly Agentic Enterprises. Develop key customer stakeholder relationships and drive customer satisfaction at assigned accountsDevelop and drive the overall long-term strategy for the account, aligned with customer business objectivesLead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Share Salesforce evolving value proposition with a large strategic customerDrive growth within an existing assigned accountRequired Skills and Qualifications: Demonstrated Success of quota carrying, technology solution-based direct sales experience. Account Planning Strategies: Create account plans to retain and grow ACV (Actual Contract Value) with existing accounts with a focus on upsell, and cross-sell whilst also ensuring customer utilisation and consumption of existing investment is maximised. Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Slack, Google Slides, Zoom).Aligns with the full capacities of the account team and partners to support the deal and customer success. Sales Methodology education. Ability to develop cases and service requirements, while crafting and leading strategic alliances. Ability to work with multiple internal teams, govern, inspire, and leverage resources to align with account objectives. Experience will be evaluated based on alignment with the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. SummaryLocation: United Kingdom - LondonType: Full time
Customer Service Executive / Account Manager in London employer: Salesforce
Salesforce is an exceptional employer that champions innovation and inclusivity, making it a prime choice for those looking to thrive in the fast-paced tech landscape of the UK. With a strong focus on employee growth, comprehensive benefits, and a collaborative work culture, Salesforce empowers its team members to unleash their potential while driving meaningful change in the world through AI. Join us to not only advance your career but also to be part of a company that values trust, ambition, and customer success.
