At a Glance
- Tasks: Lead AI-driven projects and build strong customer relationships to drive business success.
- Company: Salesforce, the #1 AI CRM, fostering innovation and collaboration.
- Benefits: Flexible work style, competitive salary, and access to cutting-edge AI tools.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Join a transformative team shaping the future of AI in business.
- Qualifications: Experience in customer-facing roles and a passion for AI and technology.
The predicted salary is between 81000 - 99000 £ per year.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
The Mission:
At Salesforce, we believe AI is only as powerful as the trusted context that supports the actions it takes. We are looking for you to lead the charge in the Agentic Era, building deep specialism in Agent Fabric — the governance and orchestration layer that lets AI act safely and effectively inside the enterprise. You'll already be hands-on building agents and naturally curious; what matters most is capability in adjacent disciplines such as AI agent orchestration, LLM governance and guardrails, and MCP and A2A, plus the aptitude to build Agent Fabric expertise on the job.
The Role: Value Ownership & Technical Partnership
As a Consumption Value Manager, you own the business outcomes of MuleSoft adoption across your accounts, working in close technical partnership with the customer's own teams and building enough yourself to speak their language. As a crucial member of the account teams, you'll use your experience and leading AI tools to build and nurture relationships directly with customers, across Salesforce and the ecosystem. This is a customer-facing role. You will work directly with a set of customers, empowered to manage your portfolio autonomously to achieve the business goals.
Your Impact:
- Proactive Stewardship: You'll manage a set of accounts, balancing and prioritising your time to build a range of relationships, gather key insights and deliver business impact.
- Innovation: Your use of Data & AI tools (both existing and ones you'll create) to monitor consumption patterns across your accounts enables you to proactively identify opportunities and mitigate risks.
- Show not Tell: You'll be hands-on with the various products, leading demos and building proof-of-concept projects to demonstrate how to solve new business problems.
- Hands On Depth: Beyond demos, you'll build real fluency in MuleSoft's solutions including Agent Fabric — understanding the governance and orchestration detail well enough to guide the conversation.
- Value Realisation: Turn technical potential into business outcomes. Your influence and communication skills help stakeholders see the direct line between Data, Integration, Agentic Orchestration and ROI to get buy-in for transformation.
- Business Partnering: Act as a strategic consultant to sales leaders, providing holistic insights into account health and territory trends to ensure sustainable commercial relationships.
- Lead the Ohana: Work in a highly supportive environment where you help
Consumption Value Manager, AI & API Solutions in London employer: Salesforce
Salesforce is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Lead Solution Engineer role in the Financial Services sector. With a strong commitment to employee growth, we offer extensive training and development opportunities, empowering our team members to innovate and excel in delivering cutting-edge AI, Data, and CRM solutions. Located in the UK, our collaborative environment encourages creativity and teamwork, making it a rewarding place for those passionate about technology and customer transformation.
