At a Glance
- Tasks: Drive customer success by leveraging your expertise in data and analytics.
- Company: Join Salesforce, the #1 AI CRM, where innovation meets ambition.
- Benefits: Enjoy a supportive environment with resources for personal and professional growth.
- Other info: Collaborate with diverse teams and contribute to meaningful projects.
- Why this job: Be part of the future of AI and make a real impact on businesses.
- Qualifications: Fluent in French and English with extensive experience in enterprise consulting.
The predicted salary is between 80000 - 100000 £ per year.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams.
As an Agentforce + Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive customer insights.
Responsibilities:
- Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI.
- Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud.
- Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization.
- Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI.
- Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers.
- Build strong relationships with both internal and external business partners, contributing to broader goals and growth.
- Drive thought leadership through mentoring and knowledge sharing.
Your Impact:
As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's powerful data capabilities.
Collaboration and Team Work:
Collaboration is at the core of our success, and as an Agentforce + Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions.
Minimum Requirements:
- Fluent in both French and English.
- Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI.
- Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces.
- Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud.
- Deep understanding of data modeling, integration architectures, and data governance best practices.
- Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Agentforce Senior Success Architect - French Language Required in London employer: Salesforce
Salesforce is an exceptional employer that champions innovation and inclusivity, making it a prime choice for professionals eager to thrive in the AI-driven landscape. With a strong commitment to employee growth, collaborative work culture, and comprehensive benefits, Salesforce empowers its team members to unleash their potential while driving meaningful change in customer success. Located at the forefront of technology, employees enjoy unique opportunities to shape the future of business through cutting-edge solutions and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Agentforce Senior Success Architect - French Language Required in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Salesforce or in similar roles. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Salesforce's products, especially Agentforce and Data Cloud. Show us you’re not just familiar with the tech but passionate about how it drives customer success!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled challenges in previous roles. We love hearing about your journey and how it aligns with our mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Salesforce family.
We think you need these skills to ace Agentforce Senior Success Architect - French Language Required in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Agentforce Senior Success Architect role. Highlight your experience with Salesforce Data Cloud and your fluency in French, as these are key aspects we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve driven success and innovation.
Be Authentic:Let your personality shine through in your application. We value authenticity and want to see who you really are, so don’t be afraid to express your passion for AI and customer success!
Apply Through Our Website:For the best experience, make sure to apply directly through our website. This way, you’ll ensure your application gets the attention it deserves and you can easily track your progress!
How to prepare for a job interview at Salesforce
✨Know Your Stuff
Make sure you brush up on your knowledge of Salesforce Data Cloud and its integration with AI. Be ready to discuss how you've used these technologies in past projects, as well as any challenges you've faced and how you overcame them.
✨Speak Their Language
Since this role requires fluency in French and English, practice discussing technical concepts in both languages. This will not only show your language skills but also demonstrate your ability to communicate complex ideas clearly to diverse stakeholders.
✨Showcase Your Impact
Prepare specific examples of how your work has driven customer success in previous roles. Highlight metrics or outcomes that illustrate your contributions, especially in optimising performance and enhancing customer experiences through data-driven strategies.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team and projects, and share your enthusiasm for collaboration. This will help you stand out as a candidate who values teamwork and is eager to contribute to their success.
