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- Tasks: Lead innovative digital commerce solutions and mentor junior engineers.
- Company: Salesforce, the #1 AI CRM focused on customer success and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Join a team of Trailblazers driving change through cutting-edge technology.
- Qualifications: Experience with B2C commerce platforms and strong communication skills.
- Other info: Dynamic work environment with a focus on collaboration and mentorship.
The predicted salary is between 36000 - 60000 £ per year.
Lead Solution Engineer with strong technical expertise in digital commerce. This role requires a blend of technical depth, solution design skills, and business acumen to translate customer goals into innovative, scalable solutions. Experience with enterprise commerce platforms and the ability to communicate complex concepts to both technical and business audiences are essential.
Key Responsibilities
- Act as the primary technical and functional advisor for B2C Commerce in strategic sales cycles across multiple industries.
- Lead discovery sessions to uncover customer objectives, technology landscapes, and pain points.
- Translate business requirements into high-quality solution architectures and implementation roadmaps.
- Design, configure, and customize B2C Commerce demos, including storefronts, product catalogs, checkout flows, and OMS integrations.
- Collaborate with Product Management, Industry Specialists, and Partner Ecosystem to ensure alignment and deliver optimal solution recommendations.
- Deliver executive-level presentations and product demonstrations that clearly articulate value and differentiation.
- Guide customers through Commerce Cloud best practices, reference architectures, and implementation considerations.
- Mentor junior solution engineers and serve as a technical escalation point.
- Maintain and expand knowledge of commerce, order management, and digital experience solution patterns and market trends.
- Contribute to reusable demo assets, internal enablement, and continuous improvement of the commerce pre-sales motion.
Required Experience & Skills
- Significant hands-on experience with B2C digital commerce platforms (Salesforce B2C Commerce preferred; SAP Commerce, Adobe Commerce/Magento, Shopify, etc. also considered).
- Strong understanding of commerce and OMS processes, including product catalog and pricing models, promotions/personalisation/search, checkout/tax/fulfillment, and order lifecycle.
- Frontend development hands-on experience (JavaScript, React, HTML, CSS) is highly valued.
- Background in solution architecture, technical consulting, or pre-sales roles.
- Proven ability to build and deliver tailored live demonstrations in customer-facing settings.
- Strong communication, storytelling, and executive presentation skills; ability to simplify complex concepts and lead stakeholders through tradeoffs.
- Collaborative, proactive, self-directed work style; mentoring mindset.
Preferred Qualifications
- Experience across Salesforce Customer 360 (Service Cloud, Marketing Cloud, Order Management, Experience Cloud, MuleSoft, Data Cloud).
- Familiarity with headless commerce patterns, APIs, microservices, and modern UI frameworks.
- Prior experience at a SaaS vendor, system integrator, or digital agency.
- Salesforce Certifications (e.g., B2C Commerce Developer/Architect, Solution Architect, or Application Architect).
If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Our recruitment processes are inclusive and based on merit, competence, and qualifications.
Lead Solution Engineer employer: Salesforce
Contact Detail:
Salesforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Solution Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with potential employers on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by practising common questions and showcasing your technical expertise. We recommend doing mock interviews with friends or using online resources to get comfortable with articulating your skills and experiences.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show your genuine interest.
✨Tip Number 4
Apply through our website for the best chance at landing that Lead Solution Engineer role. We’ve got all the resources you need to make your application stand out, so don’t miss out on the opportunity!
We think you need these skills to ace Lead Solution Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise: Make sure to highlight your hands-on experience with B2C digital commerce platforms. We want to see how your technical skills align with the role, so don’t hold back on sharing specific projects or achievements that demonstrate your expertise.
Tailor Your Application: Take a moment to customise your application for the Lead Solution Engineer position. We love seeing candidates who can connect their past experiences to the responsibilities outlined in the job description, especially around solution design and customer engagement.
Communicate Clearly: Since this role involves simplifying complex concepts, make sure your application reflects strong communication skills. Use clear language and structure your thoughts logically to show us you can articulate ideas effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Salesforce
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of B2C digital commerce platforms, especially Salesforce B2C Commerce. Be ready to discuss specific features and functionalities, as well as how they can solve customer pain points.
✨Master the Art of Storytelling
Prepare to articulate complex concepts in a simple way. Think about how you can weave a narrative around your past experiences that showcases your problem-solving skills and ability to deliver tailored solutions.
✨Showcase Your Presentation Skills
Since you'll be delivering executive-level presentations, practice your demo skills. Use real-world scenarios to demonstrate how your solutions can add value, and be prepared to answer questions on the spot.
✨Be a Team Player
Highlight your collaborative mindset during the interview. Share examples of how you've worked with cross-functional teams in the past, and how you can mentor junior engineers while driving projects forward.
