To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together.
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The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Overview of the Role:As a Customer Outcome Executive, you sit at the intersection of sales and customer success within our UKI Chief Customer Office (Chief Customer Office).
You lead a new, proactive customer success motion that orchestrates the handoff from sales vision to post-sale value realisation, ensuring customers see measurable value from their Salesforce investments from day one and throughout their lifecycle.
This is a quota-carrying, high-impact role based in London.Responsibilities:Partner with sales on strategic, high-value opportunities to define a clear, customer-aligned path to value, agreeing well-resourced and measurable success plans upfront with customers.Own a portfolio of new logo accounts, diagnosing challenges such as low adoption, shelfware, or under-realised value.Lead cross-functional strategies to stabilise accountsManage a services-focused quota spanning Signature Success, Premier Success, and Advisory Services, unlocking incremental value across the customer portfolio.Required Qualifications:Experience in a new logo sales role within a complex, enterprise SaaS environment.Track record of managing a quota or revenue targetExperience developing and executing customer success or value-realisation plans with measurable outcomes.Experience working cross-functionally with sales, delivery, and services teams to resolve
Customer Outcome Executive (Success Plan Sales) in Kennington employer: Salesforce
Salesforce is an exceptional employer that champions innovation and inclusivity, making it a prime choice for those looking to thrive in the fast-paced tech landscape of the UK. With a strong focus on employee growth, comprehensive benefits, and a collaborative work culture, Salesforce empowers its team members to unleash their potential while driving meaningful change in the world through AI. Join us to not only advance your career but also to be part of a company that values trust, ambition, and customer success.
