At a Glance
- Tasks: Drive innovation in Field Service and align tech solutions with customer needs.
- Company: Salesforce, the leading AI CRM, fostering a culture of ambition and trust.
- Benefits: Inclusive workplace, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team with a commitment to equality and innovation.
- Why this job: Be a Trailblazer in tech, making a real impact on businesses and communities.
- Qualifications: Experience in Field Service tech and strong communication skills.
The predicted salary is between 70000 - 90000 £ per year.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies. This role requires both technical leadership and strategic domain expertise in Field Service.
You will provide deep expertise dedicated to Field Service, communicating its value, product differentiation, and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service or equivalent practical experience.
- Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration.
- Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments.
- Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps.
- Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders.
- Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles.
- Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT).
- Experience in competitive positioning and understanding of the field service technology landscape.
- Preferred Salesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect).
- Background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar).
- Experience working in or alongside a customer success, professional services, or consulting capacity.
- Familiarity with Agentforce, AI-driven scheduling, or agentic workflow automation.
- Track record of developing customer champions and technical trust-based relationships in enterprise accounts.
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
