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- Tasks: Support managers and employees with HR strategies and initiatives to enhance workplace culture.
- Company: Salesforce is a leading tech company focused on AI, data, and CRM solutions.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and a commitment to inclusivity.
- Why this job: Make a real impact in a fast-paced company while driving your career forward.
- Qualifications: 8+ years in HR roles; strong analytical skills and ability to mentor others.
- Other info: Remote work options available; inclusive recruitment process for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
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Job Category
Employee Success
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We are seeking an London-based Employee Success Business Partner (ESBP / HRBP) to join our ES organisation. This individual will partner closely with other ES teams, including ESBPs, Employee Relations, Labor Relations, ES Operations, Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organisation.
This role will also provide specific support to managers and employees, including direct and specialised manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, talent strategy and ad hoc analytics.
The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organisation.
Responsibilities
- Partner with the ESBPs, ER and other ES teams to coordinate the resolution of issues that require direct interactions with managers, teams and the business related to areas such as talent strategy, compensation, promotions, mobility, teaming dynamics and other related matters.
- Work directly with senior leaders to resolve medium to complex issues. Using business/country insights and best practices and experience to influence, coach, enable and support people leaders and teams through complex ES topics.
- Act as a trusted advisor to senior business leaders, ensuring HR strategies support business needs. Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities to align with the country priorities.
- Support digital transformation efforts from ES operations, such as AI-driven recruitment and remote work enablement.
- Develops and leads the roll out and execution of ES programs, initiatives and work streams that support the business needs of the organisation. sometimes organising other members of the ESPC team to achieve objectives.
- Creates tools, templates and resources for consistent service delivery at scale, and enables peers on leveraging.
- Provide enablement and delivery support for high impact initiatives; examples includes talent assessment, high-potential and manager development, organisational design and compensation planning, employee engagement and retention, and high impact teaming.
- Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Build narratives using data and insights, and partner with ESBPs to establish recommendations for improvement or enhancements based on analysis.
- Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience.
- Lead initiatives in partnership with ES peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with with different teams.
- Mentor and onboard others across the ES organisation and lead and coach them through initiatives.
- Partner with the Compliance and Legal team to make sure Salesforce respects our Employment Legal obligations
Requirements And Key Skills
- Work closely with ER, managers and employees to handle a variety of issues and execute on solutions and strategies in all areas of human resources
- Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment
- Demonstrated ability to be a self-starter and proactive
- Comfort with ambiguity and proven change agenct.
- Proven ability to mentor, coach and onboard other team members.
- Ability to develop effective relationships across all levels of the organization and with diverse client groups
- Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus.
- Ability to take trends and data, boiling them down to presentable themes and connecting the dots.
- Ability to partner with COEs to design, build, and implement programs and processes to support business needs
- Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions.
- General knowledge of employment policies and practices in Italy
- Knowledge of staffing, compensation, and talent management best practices
Requirements – Education & Experience
8+ years of HRBP, HR Generalist, HR Operations or HR Analytics experience
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Human Resources
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Industries
Software Development, IT Services and IT Consulting, and Technology, Information and Internet
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Employee Success Manager (HRBP) employer: Salesforce
Contact Detail:
Salesforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Success Manager (HRBP)
✨Tip Number 1
Familiarise yourself with Salesforce's core values and mission. Understanding how they inspire business transformation will help you align your approach during interviews, showcasing your commitment to their vision.
✨Tip Number 2
Network with current or former employees of Salesforce, especially those in HR roles. They can provide valuable insights into the company culture and expectations for the Employee Success Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex HR issues in fast-paced environments. Highlighting your experience with data analysis and employee engagement strategies will demonstrate your fit for the role.
✨Tip Number 4
Stay updated on trends in HR technology and digital transformation, particularly AI-driven recruitment. Being knowledgeable about these topics will show your proactive approach and readiness to contribute to Salesforce's innovative environment.
We think you need these skills to ace Employee Success Manager (HRBP)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HRBP roles, focusing on your ability to support diverse teams and handle complex issues. Use keywords from the job description to align your skills with what Salesforce is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for employee success and how your background aligns with Salesforce's values. Mention specific examples of how you've made an impact in previous roles, particularly in areas like talent strategy and employee engagement.
Showcase Data Analysis Skills: Since the role involves interpreting trends and metrics, include examples of how you've used data to drive decisions in past positions. Highlight your proficiency with tools like Google Drive and any experience with HR analytics.
Prepare for Potential Questions: Anticipate questions related to your experience in coaching and mentoring, as well as your approach to resolving HR issues. Be ready to discuss how you would support digital transformation efforts within the ES organisation at Salesforce.
How to prepare for a job interview at Salesforce
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of the Employee Success Manager role. Familiarise yourself with key terms like talent strategy, employee engagement, and compensation data analysis, as these will likely come up during your discussion.
✨Showcase Your Experience
Prepare to discuss your previous HRBP or HR Generalist experience in detail. Highlight specific examples where you've successfully resolved complex issues or implemented effective HR strategies that align with business needs.
✨Demonstrate Data Savvy
Since the role involves analysing trends and metrics, be ready to talk about your experience with data analysis. Bring examples of how you've used data to drive decisions or improve employee satisfaction in past roles.
✨Emphasise Collaboration Skills
The position requires working closely with various teams. Be prepared to discuss how you've collaborated with different departments in the past, and provide examples of how you’ve built effective relationships across diverse groups.