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For Companies At a Glance
- Tasks: Build strong relationships with customers and guide them to success using Salesforce's innovative tools.
- Company: Join Salesforce, the leading AI CRM company that values innovation and trust.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for personal growth.
- Why this job: Be a key player in transforming businesses and making a positive impact through technology.
- Qualifications: Strong communication skills and a passion for customer success are essential.
- Other info: Dynamic team environment with endless opportunities for career advancement.
The predicted salary is between 30000 - 50000 £ per year.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Roles and Impact
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams.
Customer Success Manager, Marketing Cloud employer: Salesforce
Contact Detail:
Salesforce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager, Marketing Cloud
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Salesforce on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Salesforce’s core values and recent innovations. We want to see how you align with their mission and how you can contribute to their customer success goals.
✨Tip Number 3
Showcase your passion for AI and customer success in your conversations. Share examples of how you've driven innovation in past roles, as this will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Salesforce family.
We think you need these skills to ace Customer Success Manager, Marketing Cloud
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how passionate you are about customer success and innovation, so don’t hold back!
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Customer Success Manager role. We love seeing how your background fits with our mission at Salesforce.
Be Authentic: We appreciate authenticity! Share your unique experiences and perspectives in your application. This helps us get to know the real you and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Salesforce
✨Know Your Salesforce Inside Out
Before the interview, make sure you’re well-versed in Salesforce’s products and services, especially the Marketing Cloud. Familiarise yourself with how AI is integrated into their CRM solutions and be ready to discuss how these innovations can drive customer success.
✨Showcase Your Relationship-Building Skills
As a Customer Success Manager, building strong relationships is key. Prepare examples from your past experiences where you’ve successfully forged partnerships or resolved customer issues. Highlight your ability to listen, empathise, and provide tailored solutions.
✨Embrace the Trailblazer Spirit
Salesforce values innovation and ambition. During the interview, share instances where you’ve taken initiative or led projects that drove change. This will demonstrate your alignment with their core values and your potential as a Trailblazer.
✨Prepare Thoughtful Questions
Interviews are a two-way street. Prepare insightful questions about the company culture, team dynamics, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
