At a Glance
- Tasks: Drive customer success by optimising data architecture and analytics solutions.
- Company: Join a leading tech company focused on innovative data solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact on customer success with cutting-edge data technology.
- Qualifications: Fluent in French and English, with extensive experience in data solutions.
The predicted salary is between 70000 - 90000 £ per year.
About the Position
As an Agentforce + Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI‑driven marketing automation, personalized engagement, and predictive customer insights. Additionally, Data Cloud is the foundation of Agentforce, enabling real‑time, intelligent decision‑making by centralizing and harmonizing enterprise data. By leveraging Data Cloud, Agentforce can deliver context‑aware AI automation, hyper‑personalized customer interactions, and predictive insights, driving greater operational efficiency and business value.
Responsibilities
- Be a trusted Agentforce + Data Cloud subject‑matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI.
- Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud.
- Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization.
- Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI.
- Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers.
- Build strong relationships with both internal and external business partners, contributing to broader goals and growth.
- Drive thought leadership through mentoring and knowledge sharing.
Your Impact
As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers’ success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud’s powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration And Team Work
Collaboration is at the core of our success, and as an Agentforce + Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Minimum Requirements
- Fluent in both French and English.
- Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI.
- Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces.
- Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud.
- Deep understanding of data modeling, integration architectures, and data governance best practices.
- Excellent communication skills, and ability to work collaboratively with cross‑functional teams from Developer to Executive.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme and are committed to providing an inclusive recruitment process. Applicants are welcome to opt‑in to the interview scheme as part of the application process.
Posting Statement (EEO)
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Agentforce Senior Success Architect - French Language Required employer: Salesforce
Salesforce is an exceptional employer that fosters a collaborative and inclusive work culture, where your expertise as an Agentforce Senior Success Architect will directly contribute to the success of strategic customers. With a strong commitment to employee growth, you will have access to mentoring opportunities and the chance to influence key stakeholders while working in a dynamic environment that values innovation and diversity. Located in a vibrant area, Salesforce offers a unique advantage of being part of a leading company that prioritises equality and professional development.
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We think this is how you could land Agentforce Senior Success Architect - French Language Required
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We think you need these skills to ace Agentforce Senior Success Architect - French Language Required
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