At a Glance
- Tasks: Design and implement innovative AI and data architectures for enterprise clients.
- Company: Join Salesforce, the leader in AI CRM and workforce transformation.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous learning and development.
- Why this job: Be at the forefront of AI innovation and make a real impact on businesses.
- Qualifications: Experience in data engineering and a passion for AI technologies.
The predicted salary is between 81000 - 99000 £ per year.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
As an AI and Data Technical Architect, you will act as a senior, hands-on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers and Enterprise Architects through emerging AI solutions. You will work side-by-side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems—including hyperscalers, data lakes, and governance frameworks.
Responsibilities
- Lead pre-sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks.
- Shape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross-platform integrations.
- Collaborate with AEs and SEs to build hands-on prototypes and demos using Agentforce and integrated external agents.
- Develop thought leadership content—demo templates, whitepapers, enablement sessions—focused on agent lifecycle, integration strategy, and technical effectiveness.
- Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization.
- If you are naturally curious about AI and Data, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you!
- Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate.
- Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs.
- Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement.
- Build Hands-On Demos & Prototypes - Co-create quick prototypes.
Technical Architect 8 employer: Salesforce, Inc.
Salesforce is an exceptional employer that champions innovation and inclusivity, making it a prime choice for those looking to thrive in the dynamic field of customer success. With a strong focus on employee growth, comprehensive benefits, and a vibrant work culture in London, Salesforce empowers its team members to drive meaningful change while enjoying a balanced work-life experience. Join us to be part of a forward-thinking company where your contributions truly matter and where you can unleash your potential as a Trailblazer.
