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- Tasks: Engage with clients to deliver innovative digital marketing solutions and drive customer success.
- Company: Join Salesforce, a leader in AI-driven digital customer engagement solutions.
- Benefits: Enjoy flexible work options, professional growth opportunities, and a vibrant company culture.
- Why this job: Be part of a dynamic team that values creativity and impactful customer experiences.
- Qualifications: Experience in Solution Engineering or related fields; strong communication and presentation skills required.
- Other info: Opportunity to work on exciting initiatives and enhance your profile within Salesforce.
The predicted salary is between 48000 - 72000 £ per year.
The Salesforce Marketing Cloud is a leader in AI-driven digital customer engagement solutions across email, mobile, and web. The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C-Level executives. The MC SE must perform as a trusted advisor and guide in delivering memorable customer experiences while knowledgeably positioning the business value of our solutions to all levels of audiences.
The Marketing Cloud Solution Engineer is part of the UKI Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that address key business challenges and help achieve critical metrics.
In addition to working on sales opportunities and supporting marketing initiatives, you will have opportunities to work on critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce.
Responsibilities:
Success will be measured by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support expanding the sales pipeline:
* Work closely with sales teams, partners, product, and industry specialists to plan and deliver sales campaigns, from technical discovery to closing
* Lead client discovery and workshop sessions to ensure solutions deliver customer success, address business challenges, and help achieve key metrics, providing a path to rapid ROI
* Present and demonstrate technical solutions passionately, understanding and solving business challenges to maximize customer value
* Deliver inspiring presentations and product demonstrations to diverse audiences, including during sales cycles and events like World Tour and Dreamforce
* Collaborate with Salesforce product management to understand solutions and roadmap, advise on sales strategies, and advocate for key features based on customer feedback
* Develop scalable, deployable, reusable, and relevant enablement assets to accelerate adoption across customers, partners, and sales teams
* Articulate the ROI of Marketing & AI solutions to partners and IT teams
* Stay informed about the latest innovations in customer experience management solutions
* Share successes and learning moments internally to maximize engagement impact
Essential Requirements
* Some experience in Solution Engineering, Pre-Sales, or Solutions Consulting
* Experience in Digital Marketing (B2C/B2B), Marketing Automation, Customer Data Platforms, or AI
* Autonomous, proactive learner and task prioritizer
* Comfortable working across multiple teams or independently
* Persuasive communication skills—verbal, written, presentation—capable of inspiring change
* Passion for storytelling and impactful presentations to bring customer engagements to life
Preferred Requirements
* Technical knowledge of Salesforce platform
* Expertise in CRM, Loyalty Management, Analytics, RTIM
* Coding skills: SQL, JavaScript, Python
* Experience with cloud data platforms: Snowflake, Databricks, BigQuery, RedShift
* AI skills: Data Engineering, Machine Learning, Vector Databases, RAG, Agentic AI (a plus)
* Experience in post-sales implementations
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Senior, Specialist SE employer: Salesforce, Inc..
Contact Detail:
Salesforce, Inc.. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior, Specialist SE
✨Tip Number 1
Familiarise yourself with the Salesforce Marketing Cloud and its features. Understanding how it integrates AI-driven solutions for customer engagement will help you speak confidently about its value during interviews.
✨Tip Number 2
Network with current employees or professionals in the field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Prepare to showcase your presentation skills. Since the role involves delivering inspiring presentations, practice articulating complex technical concepts in a clear and engaging manner to demonstrate your ability to connect with diverse audiences.
✨Tip Number 4
Stay updated on the latest trends in digital marketing and AI technologies. Being knowledgeable about current innovations will not only impress your interviewers but also show your commitment to continuous learning in this fast-paced industry.
We think you need these skills to ace Senior, Specialist SE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Solution Engineering, Pre-Sales, or Solutions Consulting. Emphasise your skills in digital marketing, marketing automation, and customer data platforms, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the Salesforce Marketing Cloud and how your background aligns with the responsibilities outlined in the job description. Use specific examples to showcase your ability to deliver customer success and drive business value.
Showcase Your Communication Skills: Since persuasive communication is key for this role, ensure that your application reflects your verbal and written communication skills. Consider including a brief section on your presentation experience or any storytelling techniques you've used in past roles.
Highlight Technical Expertise: If you have technical knowledge of the Salesforce platform or experience with coding languages like SQL, JavaScript, or Python, make sure to include this in your application. Mention any familiarity with modern cloud data platforms and AI technologies, as these will strengthen your candidacy.
How to prepare for a job interview at Salesforce, Inc..
✨Understand the Salesforce Ecosystem
Familiarise yourself with the Salesforce platform and its various solutions, especially the Marketing Cloud. Be prepared to discuss how these tools can solve business challenges and enhance customer engagement.
✨Showcase Your Presentation Skills
Since the role involves delivering presentations and product demonstrations, practice your storytelling and presentation skills. Use examples from your past experiences to illustrate how you've successfully engaged audiences.
✨Demonstrate Technical Knowledge
Brush up on your technical expertise related to CRM, marketing automation, and AI technologies. Be ready to discuss how you can leverage these technologies to drive business outcomes and ROI for clients.
✨Prepare for Client Discovery Scenarios
Think about how you would lead client discovery sessions. Prepare to discuss your approach to understanding client needs and how you would tailor solutions to meet their specific business challenges.
