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For Companies At a Glance
- Tasks: Engage with clients to deliver innovative marketing solutions and drive customer success.
- Company: Join Salesforce, a leader in AI-driven digital customer engagement solutions.
- Benefits: Enjoy flexible work options, professional growth opportunities, and a vibrant company culture.
- Why this job: Be part of a dynamic team that shapes memorable customer experiences and drives impactful change.
- Qualifications: Some experience in Solution Engineering or related fields; strong communication and presentation skills required.
- Other info: Opportunity to work on exciting initiatives and enhance your profile within Salesforce.
The predicted salary is between 43200 - 72000 £ per year.
The Salesforce Marketing Cloud is a leader in AI-driven digital customer engagement solutions across; email, mobile and web. The Salesforce Marketing Cloud Solution Engineer (MC SE) engages with customers ranging from operational marketing and IT teams to C-Level executives. The MC SE must perform as a trusted advisor and as a guide in delivering memorable customer experiences while knowledgeably positioning the business value of our solutions to all levels of audiences.
The Marketing Cloud Solution Engineer is part of the UKI Sales team, providing technology and industry expertise to customers and partners by crafting, packaging, and demonstrating innovative solutions that tackle key business challenges and help to deliver against demanding critical metrics.
In addition to working on sales opportunities and supporting marketing initiatives, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce.
Responsibilities:
Success will be measured by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline:
* Work in close partnership with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns, from technical discovery to technical close
* Lead client discovery and workshop sessions to ensure that the proposed solution delivers customer success, solving identified business challenges, helping to achieve their important metrics, and providing a path to fast return on investment
* Present and demonstrate technical solutions; have a passion for understanding and solving business challenges to bring the most value to customers.
* Deliver inspiring presentations and product demonstrations to expectant and influential audiences; either as part of sales cycles or Salesforce events such as World Tour and Dreamforce.
* Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the Industry/Territory via Voice of the Customer feedback
* Develop scalable, deployable, reusable, and relevant field enablement assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams
* Experience in articulating Marketing & AI return on investment value topartnersd IT partners
* Remain well-informed on the latest innovations in customer experience management solutions.
* Amplify the reach of your successes and learning moments internally to maximise the impact of every engagement
Essential Requirements
*Some experience working within a Solution Engineering, Pre-Sales or Solutions Consulting role,
* Experience working in one or more of: Digital Marketing (B2C and/or B2B), Marketing Automation, Customer Data Platforms and AI.
* Be an autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively.
* Be comfortable working across multiple highly dynamic teams or on solo projects as required
* Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations
* Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.
Preferred Requirements
* Technical knowledge of the Salesforce platform
* Technical expertise in any of the following technologies: Customer Relationship Management (CRM), Loyalty Management, Analytics or and Real-time, Personalisation and Interaction Management (RTIM)
* Coding experience inc.; SQL, Java Script, Python
* Experience in modern cloud data platforms (Snowflake, databricks, Big Query, RedShift)
* AI: Data Engineering, machine learning, Vector Databases & RAG, (a plus: Agentic AI and Agents)
* Experience in post-sales implementations
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Senior Solution Engineer - Marketing Cloud employer: Salesforce, Inc..
Contact Detail:
Salesforce, Inc.. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solution Engineer - Marketing Cloud
✨Tip Number 1
Familiarise yourself with the Salesforce Marketing Cloud and its features. Understanding how it integrates AI-driven solutions for customer engagement will help you speak confidently about its value during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for discussions with hiring managers.
✨Tip Number 3
Prepare to showcase your presentation skills. Since the role involves delivering inspiring presentations, practice articulating complex technical concepts in a way that resonates with diverse audiences.
✨Tip Number 4
Stay updated on the latest trends in digital marketing and AI technologies. Being knowledgeable about industry advancements will position you as a thought leader and demonstrate your commitment to continuous learning.
We think you need these skills to ace Senior Solution Engineer - Marketing Cloud
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Solution Engineering, Pre-Sales, or Solutions Consulting. Emphasise your skills in digital marketing, marketing automation, and customer data platforms, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, showcase your passion for storytelling and how you can bring customer engagements to life. Mention specific examples of how you've successfully delivered technical solutions and inspired change in previous roles.
Highlight Technical Skills: Clearly outline your technical expertise, especially with the Salesforce platform and any coding experience you have. If you have knowledge of AI, data engineering, or modern cloud data platforms, make sure to include that as well.
Showcase Communication Skills: Since the role requires persuasive communication, provide examples of your verbal and written skills. Mention any experience you have in delivering presentations or product demonstrations to diverse audiences.
How to prepare for a job interview at Salesforce, Inc..
✨Understand the Salesforce Marketing Cloud
Make sure you have a solid grasp of the Salesforce Marketing Cloud and its features. Familiarise yourself with how it drives customer engagement through AI and digital solutions. This knowledge will help you articulate its value during the interview.
✨Showcase Your Technical Expertise
Be prepared to discuss your technical skills, especially in areas like CRM, marketing automation, and AI. Highlight any coding experience you have, particularly with SQL, JavaScript, or Python, as this will demonstrate your ability to engage with technical teams effectively.
✨Prepare for Storytelling
Since storytelling is crucial in this role, think of examples where you've successfully engaged customers or solved business challenges. Practice presenting these stories in a compelling way that showcases your problem-solving skills and the impact of your solutions.
✨Demonstrate Collaboration Skills
This position requires working closely with various teams. Be ready to share experiences where you've collaborated with sales, marketing, or product management teams. Emphasise your ability to work autonomously while also being a team player.
