Senior Manager/Director, Solution Engineering - Travel, Transport and Hospitality
Senior Manager/Director, Solution Engineering - Travel, Transport and Hospitality

Senior Manager/Director, Solution Engineering - Travel, Transport and Hospitality

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to drive innovative solutions in Travel, Transport, and Hospitality sectors.
  • Company: Salesforce, the global leader in CRM and cloud innovation.
  • Benefits: Competitive salary, career growth, and a culture of trust and equality.
  • Why this job: Make a real impact by transforming industries with cutting-edge technology.
  • Qualifications: Proven leadership in solution engineering and industry expertise in TTH.
  • Other info: Join a dynamic team focused on continuous learning and high performance.

The predicted salary is between 72000 - 108000 £ per year.

Salesforce, the global leader in CRM and a pioneer in cloud-based innovation, is seeking an outstanding Solution Engineering Leader to align to our Travel, Transport and Hospitality (TTH) Enterprise segment. In this pivotal role, you will act as a strategic business partner to the AVP of Sales, translating complex market needs into a high-performing technical sales strategy. You will lead a team of world-class Solution Engineers, helping to establish Salesforce as the preferred partner for AI, Data, and CRM within the TTH landscape. We are seeking a candidate who embodies Salesforce’s core values: Trust, Customer Success, Innovation, and Equality.

As a Senior Manager/Director, you will not only be a leader of people but a leader of business. You will reimagine how we demonstrate value, engaging with C-level executives to drive digital transformation powered by Agentforce. You will foster a culture of psychological safety, continuous learning, and high performance, ensuring your team is equipped to solve the most difficult challenges facing the travel and transport industries today.

Key Responsibilities
  • Strategic Leadership & Growth
  • Partner with Sales Leadership: Work lock-step with your aligned AVP/RVPs to develop account strategies, drive pipeline generation, and execute growth plans that align with Salesforce’s GTM strategy.
  • Drive Innovation: Run calibrated experiments to find new, efficient ways of delivering growth, focusing on transformational deals powered by Data Cloud and Agentforce.
  • Executive Engagement: Build and nurture relationships at the C-level (CIO, CTO, CDO) across key TTH accounts, positioning Salesforce not just as a vendor, but as a strategic partner in their IT and business strategy.
  • Operational Rigor: Exhibit strong analytical focus, translating complex data into prioritised actions that resolve competing business needs and accelerate revenue.
  • Team Development & Culture
    • Talent Management: Attract, hire, and develop premier talent. Build a multi-disciplinary team with varied skills to ensure strategic alignment with industry evolution.
    • Culture of Trust: Build a culture of psychological safety, collaboration, and teamwork. Champion equality and ensure every team member feels supported to do the best work of their careers.
    • Player-Coach Mentality: Actively work with team members to solve difficult problems, backing them up in strategic deals and providing constructive feedback to inspire high performance.
    • Continuous Learning: Promote a culture of curiosity. Ensure the team is constantly innovating in their approach to solution selling and adopting the latest Salesforce technologies.
  • Ecosystem & Evangelism
    • Internal Collaboration: Partner effectively with Product, Industry Solutions, Marketing, and Customer Success to advocate for the needs of the TTH segment and gain support for critical initiatives.
    • Industry Evangelist: Represent Salesforce at executive roundtables, industry forums, and technology events, sharing visionary insights on AI, data, and the future of Travel and Hospitality.
    Skills and Requirements
    • Leadership Experience: Prior experience as a Solution Engineering Manager (2+ years) with a consistent track record of leading high-performing teams and developing individual careers.
    • Industry Expertise: Experience in the Enterprise business market segment is essential; familiarity with the Travel, Transport, or Hospitality sectors is highly desired.
    • Strategic Vision: A forward-thinker with the ability to translate technical capabilities into business value. You must be able to articulate the benefits of Cloud, AI, and Data to non-technical C-suite audiences.
    • Technical Proficiency: Proficient in Salesforce CRM technologies, with a strong grasp of the current AI landscape (Agentforce, Copilots, LLMs) and Data Cloud.
    • Collaboration: Proven ability to work in a matrixed environment, communicating equally well with internal resources (Product, GTM, Sales) and external executives.
    • Pre-Sales DNA: A history of success as an Individual Contributor in Solution Engineering is highly desired. You understand the mechanics of the demo, the discovery, and the technical close.
    • High Standards: Aligned with the high-performance culture at Salesforce, holding yourself and your team to the highest standards of execution and integrity.

    Senior Manager/Director, Solution Engineering - Travel, Transport and Hospitality employer: Salesforce, Inc.

    Salesforce is an exceptional employer, offering a dynamic work culture that prioritises trust, innovation, and equality. As a leader in the Travel, Transport, and Hospitality sector, you will have unparalleled opportunities for professional growth while working alongside a talented team dedicated to driving digital transformation. With a commitment to continuous learning and a supportive environment, Salesforce empowers its employees to excel and make a meaningful impact in their careers.
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    Contact Detail:

    Salesforce, Inc. Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Manager/Director, Solution Engineering - Travel, Transport and Hospitality

    ✨Tip Number 1

    Network like a pro! Get out there and connect with folks in the Travel, Transport, and Hospitality sectors. Attend industry events, webinars, or even local meetups. The more people you know, the better your chances of landing that dream role!

    ✨Tip Number 2

    Showcase your expertise! Create a portfolio or a personal website where you can highlight your achievements and projects related to Salesforce and solution engineering. This is your chance to shine and demonstrate how you can add value to potential employers.

    ✨Tip Number 3

    Prepare for those interviews! Research the company and its culture, especially Salesforce’s core values. Be ready to discuss how you embody trust, customer success, innovation, and equality in your work. Tailor your responses to show you’re the perfect fit for their team.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get clicking and let’s make it happen!

    We think you need these skills to ace Senior Manager/Director, Solution Engineering - Travel, Transport and Hospitality

    Solution Engineering
    Salesforce CRM Technologies
    AI Knowledge (Agentforce, Copilots, LLMs)
    Data Cloud Proficiency
    Strategic Leadership
    Talent Management
    C-Level Engagement
    Analytical Skills
    Collaboration in Matrixed Environments
    Pre-Sales Experience
    High-Performance Culture Alignment
    Continuous Learning Promotion
    Innovation in Solution Selling
    Industry Expertise in Travel, Transport, and Hospitality

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in the Travel, Transport, and Hospitality sectors. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant achievements!

    Showcase Leadership Skills: As a Senior Manager/Director, we’re looking for someone who can lead and inspire. Use your application to demonstrate your leadership experience and how you've developed high-performing teams in the past. Share specific examples that reflect our core values!

    Highlight Technical Proficiency: We need someone who understands Salesforce CRM technologies and the current AI landscape. Be sure to mention any relevant technical skills or projects that showcase your ability to translate complex data into business value. This is your chance to shine!

    Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!

    How to prepare for a job interview at Salesforce, Inc.

    ✨Know Your Stuff

    Make sure you’re well-versed in Salesforce’s products, especially those relevant to the Travel, Transport, and Hospitality sectors. Brush up on AI, Data Cloud, and how they can transform businesses. Being able to discuss these topics confidently will show that you’re not just a candidate, but a potential strategic partner.

    ✨Showcase Your Leadership Style

    Prepare to discuss your approach to team development and culture. Think about examples where you've fostered psychological safety and collaboration. Highlight how you’ve led teams to success and how you plan to attract and develop top talent in this role.

    ✨Engage with C-Level Insights

    Since you'll be engaging with C-level executives, practice articulating complex technical concepts in simple terms. Prepare examples of how you’ve previously positioned solutions as strategic business partners rather than just vendors. This will demonstrate your ability to align with their IT and business strategies.

    ✨Be Ready for Innovation Discussions

    Expect questions around driving innovation and growth. Think of specific instances where you’ve implemented new strategies or technologies that led to significant results. Show that you’re not just reactive but proactive in finding new ways to deliver value.

    Senior Manager/Director, Solution Engineering - Travel, Transport and Hospitality
    Salesforce, Inc.

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