Senior Core Account Solution Engineer, NGO
Senior Core Account Solution Engineer, NGO

Senior Core Account Solution Engineer, NGO

London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our team as a Solution Engineer, advising nonprofits and showcasing Salesforce's impact.
  • Company: Salesforce for Nonprofits drives innovation and efficiency in the nonprofit sector.
  • Benefits: Enjoy flexible work options, professional development, and a chance to make a real difference.
  • Why this job: Be part of a mission-driven culture that values community impact and personal growth.
  • Qualifications: Passion for nonprofits, tech-savvy, and strong communication skills are essential.
  • Other info: Fluency in French or Spanish is a plus; travel opportunities included.

The predicted salary is between 36000 - 60000 £ per year.

Salesforce for Nonprofits is committed to and focused on increasing the innovation and efficiency of nonprofit organisations. The more missions we support, the more we invest back into communities, creating a cycle of good. We’re looking for exceptional candidates to join our Solution Engineering team within Salesforce for Nonprofits. As a Solution Engineer, you’ll act as a trusted advisor to customers across EMEA — demonstrating Salesforce’s power, shaping go-to-market strategies, and creating assets to support the broader team.

You will:

  • Uncover customer needs, map them to Salesforce solutions, and help lead account teams to drive opportunities to success.
  • Deliver customized, story-driven demos that highlight business value and solution advantages.
  • Research and develop technical perspectives aligned with industry trends and customer goals.
  • Present Salesforce value and benefits to both technical and executive audiences.
  • Support customer-facing events to help drive pipeline growth, marketing activities, and deliver customer innovation presentations.
  • Complete training and certifications to stay current and effective.
  • Set and achieve quarterly and annual goals with your manager.
  • Manage multiple projects effectively in a fast-paced, high-energy environment.
  • Support RFP/RFI processes by coordinating responses and contributing to executive summaries.

Required Experience:

If you’re passionate about nonprofits and technology, think strategically, and are committed to customer success, this role could be a great fit for you. The ideal candidate has a background and passion in non-profit management and operational roles, Salesforce technology and/or enterprise technology sales. Salesforce platform experience (pre-sales, implementation, or post-sales) is a plus.

  • Ability to thrive in a fast-paced, team-selling environment.
  • Skilled at solving business and technical problems across all levels.
  • Naturally curious, problem-solver, quick learner, and highly self-motivated.
  • Strong critical thinking, strategic vision, and communication skills.
  • Excellent time management, prioritisation, and collaboration skills.
  • Ability to travel domestically and internationally.

Preferred Qualifications:

  • Experience with Salesforce Clouds, AI, Agentforce.
  • Salesforce certifications; Admin 201 and Nonprofit Cloud Consultant certifications.
  • Pre-sales selling, consulting or professional services experience.
  • Languages: French and/or Spanish strongly preferred.

Senior Core Account Solution Engineer, NGO employer: Salesforce, Inc..

Salesforce for Nonprofits is an exceptional employer dedicated to empowering nonprofit organisations through innovative technology solutions. With a strong commitment to employee growth, we offer extensive training and certification opportunities, fostering a collaborative work culture that values passion for social impact. Join us in our EMEA location to be part of a dynamic team that not only drives success for our clients but also invests back into communities, creating a meaningful cycle of good.
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Contact Detail:

Salesforce, Inc.. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Core Account Solution Engineer, NGO

✨Tip Number 1

Familiarise yourself with Salesforce for Nonprofits and its specific offerings. Understanding how Salesforce supports nonprofit organisations will allow you to speak confidently about its value during interviews and networking opportunities.

✨Tip Number 2

Network with professionals in the nonprofit sector and those who work with Salesforce. Attend industry events, webinars, or local meetups to build connections that could lead to referrals or insider information about the role.

✨Tip Number 3

Showcase your passion for nonprofits by volunteering or getting involved with local organisations. This hands-on experience can provide valuable insights and demonstrate your commitment to the sector, making you a more attractive candidate.

✨Tip Number 4

Prepare to discuss your problem-solving skills and strategic thinking during interviews. Be ready to share examples of how you've successfully navigated challenges in previous roles, particularly in fast-paced environments.

We think you need these skills to ace Senior Core Account Solution Engineer, NGO

Salesforce Platform Experience
Nonprofit Management Knowledge
Technical Problem-Solving Skills
Strategic Thinking
Customer Success Orientation
Communication Skills
Presentation Skills
Project Management
Time Management
Collaboration Skills
Ability to Conduct Demos
Research and Development Skills
Adaptability in Fast-Paced Environments
Experience with Salesforce Clouds
Pre-sales Consulting Experience
Fluency in French and/or Spanish

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in nonprofit management and technology. Emphasise any Salesforce platform experience, certifications, or roles that demonstrate your ability to thrive in a fast-paced environment.

Craft a Compelling Cover Letter: In your cover letter, express your passion for nonprofits and technology. Discuss how your skills align with the role of a Solution Engineer and provide examples of how you've successfully solved business and technical problems in the past.

Showcase Your Communication Skills: Since the role involves presenting to both technical and executive audiences, ensure your application reflects strong communication skills. Use clear and concise language, and consider including examples of past presentations or customer interactions.

Highlight Relevant Certifications: If you have Salesforce certifications such as Admin 201 or Nonprofit Cloud Consultant, make sure to mention them prominently in your application. This will demonstrate your commitment to staying current and effective in the field.

How to prepare for a job interview at Salesforce, Inc..

✨Understand the Nonprofit Sector

Familiarise yourself with the challenges and opportunities faced by nonprofit organisations. Be prepared to discuss how Salesforce can address these issues and enhance their operational efficiency.

✨Showcase Your Technical Knowledge

Demonstrate your understanding of Salesforce technology and its applications in the nonprofit sector. Highlight any relevant experience you have with Salesforce Clouds, AI, or other enterprise technologies.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to think strategically. Prepare examples from your past experiences where you've successfully addressed customer needs or led projects to success.

✨Communicate Effectively

Practice articulating complex technical concepts in a way that is accessible to both technical and non-technical audiences. Strong communication skills are crucial for presenting Salesforce's value to diverse stakeholders.

Senior Core Account Solution Engineer, NGO
Salesforce, Inc..

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