At a Glance
- Tasks: Design engaging visitor experiences for the AI Centre, blending digital and physical elements.
- Company: Salesforce, a leader in AI CRM, fostering innovation and collaboration.
- Benefits: Flexible work options, competitive salary, and resources for personal growth.
- Other info: Join a dynamic team focused on creativity and technology.
- Why this job: Shape the future of AI experiences and make a real impact.
- Qualifications: Experience in UI/UX design and a passion for storytelling.
The predicted salary is between 70000 - 90000 £ per year.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
The UKI AI Centre is a purpose-built environment designed to help customers experience, understand and apply AI in a meaningful way. It brings together immersive storytelling, interactive activations, digital experiences and high-impact moments that make the potential of trusted enterprise AI tangible. We are a specialist team within pre-sales, focused on inspiring, exciting and educating customers through experiences that go beyond a traditional meeting, presentation or demo.
We are looking for a senior experience designer with a passion for creating memorable, intuitive and well-crafted visitor experiences. In this role, you’ll help shape how visitors see, feel, navigate and interact with the AI Centre. You’ll work across spatial, digital and visual elements, creating an experience system that makes AI feel clear, relevant and engaging.
You want to make a difference by designing experiences that help people see, understand and engage with AI in new ways. You care deeply about how an experience looks, feels and flows, and you know how to turn complex ideas into clear, useful and memorable moments.
- Experience Designer: You think end-to-end, considering how visitors move through a space, interact with content and connect with the story being told.
- Visual Storyteller: You use design, layout, hierarchy, motion, imagery and tone to make complex ideas feel clear and engaging.
- UI/UX Thinker: You understand how to design digital interfaces, interaction patterns and user journeys that feel simple, polished and purposeful.
- Creative Problem Solver: You can turn ambiguity into structure, bringing fresh ideas and practical solutions to design challenges.
- Connector & Collaborator: You work well across disciplines, partnering with strategists, engineers, programme leads and subject matter experts to create joined-up experiences.
- Quality Champion: You have a high bar for detail and consistency, making sure every visitor-facing asset feels considered and well executed.
You’ll also have a strong sense of curiosity and a passion for how AI, design and storytelling can come together to create meaningful experiences. Be comfortable moving between big-picture experience design and detailed UI/UX decisions. Enjoy creating visual systems, digital interactions and design patterns that feel polished, intuitive and consistent.
Your values include showing up with curiosity, authenticity and a strong sense of ethics; designing with purpose; caring deeply about craft, consistency and the details; fostering a culture of collaboration; balancing creativity with practicality; and cultivating trusted relationships with peers and stakeholders.
Required experience includes significant experience in experience design, UI/UX design, service design, product design, interaction design, visual design or a related creative discipline. Proven ability to design end-to-end experiences across physical environments, digital interfaces and visual content. Strong portfolio of work showing high-quality UI/UX, visual design, interaction design and user-centred thinking.
Preferred experience includes designing for interactive environments, innovation centres, executive briefing centres, experience centres, exhibitions, museums, retail spaces or other visitor-facing environments.
Measures of success include visitors experiencing the AI Centre as a joined-up, polished and intentionally designed environment, and digital and interactive experiences being easy to use, visually strong and aligned with the Centre’s purpose.
As this role is focused on the physical AI Centre visitor experience, regular presence in the Centre will be required, with an expectation of at least three days per week on site.
Principal Experience Designer, AI Centre employer: Salesforce, Inc.
Salesforce is an exceptional employer, offering a dynamic work culture that fosters creativity and innovation in the heart of London. With a strong commitment to employee growth, Salesforce provides numerous opportunities for professional development and collaboration within a diverse team dedicated to transforming customer experiences through AI. The flexible office environment encourages a healthy work-life balance, making it an ideal place for passionate individuals eager to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Experience Designer, AI Centre
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Salesforce or similar companies. Attend events, webinars, and meetups to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with recruiters or hiring managers, be ready to discuss your projects and how they relate to the role.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Understand how Salesforce approaches AI and customer experience, and think about how your skills can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to dive into the exciting world of AI design.
We think you need these skills to ace Principal Experience Designer, AI Centre
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for AI and experience design shine through. We want to see how excited you are about creating intuitive and memorable experiences!
Tailor Your Portfolio:Make sure your portfolio showcases your best work relevant to the role. Highlight projects that demonstrate your skills in UI/UX design, visual storytelling, and interactive experiences. We love seeing how you've tackled complex ideas!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to explain your design process and decisions. We appreciate when candidates can communicate their thoughts effectively, especially when it comes to complex concepts.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Salesforce, Inc.
✨Know Your Stuff
Before the interview, dive deep into Salesforce's AI Centre and its mission. Understand how they blend technology with human experience. Familiarise yourself with their design philosophy and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Portfolio
Bring a strong portfolio that highlights your best work in experience design, UI/UX, and visual storytelling. Be prepared to explain your design process and how you tackled complex challenges. This is your chance to shine, so make sure your examples are relevant to the role!
✨Ask Thoughtful Questions
Prepare insightful questions that show your interest in the role and the company. Ask about their approach to integrating AI into visitor experiences or how they measure success in the AI Centre. This demonstrates your curiosity and engagement with their mission.
✨Collaborative Mindset
Emphasise your ability to work across disciplines. Share examples of how you've collaborated with engineers, strategists, and other stakeholders in past projects. Highlighting your teamwork skills will resonate well, as this role requires a strong connector and collaborator.
