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- Tasks: Drive sales and demonstrate innovative ITSM solutions while collaborating across teams.
- Company: Leading CRM solution provider in Greater London with a focus on innovation.
- Benefits: Competitive salary, career growth, and the chance to work with cutting-edge AI technologies.
- Why this job: Shape the future of service management and enhance customer experiences with your skills.
- Qualifications: Background in IT Service Management and strong communication skills required.
- Other info: Join a dynamic team and make a real impact in the tech industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading CRM solution provider in Greater London is seeking a Specialist Solution Engineer to support their innovative ITSM solution, Agentforce. The role involves driving sales, demonstrating the platform, and collaborating across departments.
Candidates should have a background in IT Service Management, strong communication skills, and a proficiency in AI technologies. This position offers a unique opportunity to shape the future of service management solutions and enhance customer experience through cutting-edge technology.
Specialist Solution Engineer — AI ITSM & Service Excellence in London employer: Salesforce, Inc..
Contact Detail:
Salesforce, Inc.. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Solution Engineer — AI ITSM & Service Excellence in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with ITSM solutions. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to demonstrate your knowledge of AI technologies and IT Service Management, make it count. Use real-world examples to showcase how you've tackled challenges in the past.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you can articulate your experience in driving sales and collaborating across departments. Practice makes perfect, so grab a mate and do some mock interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that Specialist Solution Engineer role. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Specialist Solution Engineer — AI ITSM & Service Excellence in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Management and AI technologies. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Specialist Solution Engineer role and how you can contribute to our innovative ITSM solution, Agentforce. Keep it engaging and personal!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Salesforce, Inc..
✨Know Your Stuff
Make sure you brush up on IT Service Management concepts and the latest AI technologies. Familiarise yourself with Agentforce and be ready to discuss how it can enhance customer experience. This shows your genuine interest and expertise in the field.
✨Showcase Your Communication Skills
As a Specialist Solution Engineer, you'll need to communicate complex ideas clearly. Practice explaining technical concepts in simple terms. You might even want to prepare a few examples of how you've successfully communicated with clients or colleagues in the past.
✨Collaborate Like a Pro
This role involves working across departments, so be prepared to discuss your teamwork experiences. Think of specific instances where you collaborated effectively to solve a problem or drive a project forward. Highlighting your ability to work well with others will set you apart.
✨Prepare Questions
Interviews are a two-way street! Prepare insightful questions about the company’s vision for ITSM and how they see AI shaping their solutions. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
