Regional Vice President Sales - Service Cloud in London

## Regional Vice President Sales - Agentforce ServiceApply: Office - Flexible: United Kingdom - London: Full time: Posted Today: JR *To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.## **About Agentforce Service**Agentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning **customer service, IT Service Management (ITSM), and HR service** to unify service delivery across every department on a single intelligent platform. With the industry's fastest-growing AI adoption rate — agentic AI use in service grew from 39% to 66% in a single year — Agentforce Service equips businesses to meet customers where they are, across voice, digital messaging, web chat, email, WhatsApp, and more. Autonomous Agentforce agents handle high-volume interactions 24/7, while the Service Rep Assistant supports human agents with real-time next-best-action suggestions, case summaries, and AI-powered knowledge recommendations — delivering faster resolution, higher CSAT, and lower operating costs across a blended human and AI workforce. **About the Role** RVP, Agentforce Service (UKI) Salesforce is looking for an experienced Regional Vice President (RVP) to lead and grow one of our Agentforce Service teams across the UKI region. This is a senior sales management role, and will play a pivotal part in accelerating our Agentforce Service revenue in one of our most strategic markets. **Responsibilities*** Lead and develop a team of Account Executives (AEs) and Specialists focused on Agentforce Service solutions across UKI* Define and execute the regional go-to-market strategy for Agentforce Service* Drive revenue growth by owning the regional forecast and delivering against quarterly and annual targets* Operate in a co-prime / matrix model, partnering closely with Core AEs, Solution Engineers, Customer Success, and cross-functional stakeholders to drive complex, multi-product deals* Build and maintain executive-level relationships with key customers and prospects across UKI* Coach and mentor the team on strategic selling, deal qualification, and pipeline management* Collaborate with EMEA and Global leadership to align on priorities, best practices, and resource allocation* Represent the voice of the customer internally to influence product roadmap and go-to-market strategy**Requirements*** 3+ years of experience in a sales management or leadership role, ideally in enterprise software / SaaS* Proven track record of consistently achieving or exceeding revenue targets in a regional or territory leadership capacity* Experience managing and coaching high-performing sales teams in a fast-paced, dynamic environment* Strong background in complex, multi-stakeholder enterprise sales cycles* Demonstrated ability to operate effectively in a matrix / co-prime sales model, working across multiple internal teams and stakeholders**Skills & Competencies*** IT sensibility — comfortable navigating conversations around IT and AI strategy, enterprise architecture, and digital transformation* Strong ability to communicate and build relationships with senior leaders and ability to engage at C-level (CIO, CISO, CDO)* Excellent forecasting and pipeline management discipline* Ability to influence without authority in a highly matrixed organisation**What We Offer*** The opportunity to lead a high-growth business in one of Salesforce's most strategic regions* A collaborative, inclusive culture with a strong focus on career development* Competitive compensation package including base salary, variable pay, and equity* Access to Salesforce's world-class enablement, tools, and resourcesUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
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