At a Glance
- Tasks: Lead innovative employee success projects and support managers in a dynamic environment.
- Company: Join Salesforce, the #1 AI CRM, driving workforce transformation.
- Benefits: Enjoy flexible working, competitive salary, and resources for personal growth.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real impact in a fast-paced, high-engagement culture.
- Qualifications: Experience in HR, strong communication skills, and a passion for AI.
The predicted salary is between 60000 - 80000 £ per year.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
We are seeking a London based Lead Employee Success (ES) Consultant to join our ES organization. This individual will partner closely with other ES teams, including ESBPs/other PC’s, Employee Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organization. The role will primarily focus on supporting the more senior ES team members along with leading their own ES projects that deliver business value into the UK & Ireland team. This role will also provide specific support to managers and employees, including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics.
Responsibilities:
- Act as a trusted advisor to business leaders, ensuring people strategies support business needs.
- Partner with leadership to drive organizational effectiveness and a high-performance culture.
- Work directly with managers to resolve medium to complex issues.
- Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans.
- Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover.
- Support digital transformation efforts from ES operations, such as AI-driven recruitment and process automation.
- Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes.
- Mentor and onboard others across the ES organization.
Requirements and Key Skills:
- Proven track record of AI fluency through designing and implementing AI enable process improvements.
- Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment.
- Excellent verbal and written communication skills; must be a strong and succinct communicator.
- Ability to collect, assimilate, analyze and present data.
- General knowledge of employment policies and practices.
- Knowledge of staffing, compensation, and talent management best practices.
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Lead ES People Consultant in London employer: Salesforce, Inc.
Salesforce, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth and development, we offer numerous opportunities for professional advancement while encouraging collaboration and innovation. Our commitment to driving meaningful business transformation not only empowers our employees but also allows them to make a significant impact in the industry.
