At a Glance
- Tasks: Lead innovative solutions for the Consumer Goods sector using cutting-edge AI technology.
- Company: Join Salesforce, the #1 AI CRM, driving workforce transformation.
- Benefits: Flexible work options, competitive salary, and opportunities for personal growth.
- Other info: Dynamic team environment with endless opportunities for career advancement.
- Why this job: Be a trailblazer in AI and make a real impact on businesses.
- Qualifications: 10+ years in solution engineering with expertise in AI and consumer goods.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Do you want to be part of an outstanding team that is experiencing tremendous success in selling to the UKI Consumer Goods Sector? Do you have deep experience in complex transformation projects? Come join us at the Salesforce Solution Engineering team! As a Principal Solution Engineer, you will be a lead architect of the "Agentic Enterprise," helping our customers unify humans and AI agents to drive profitable growth through Agentforce for Consumer Goods.
Through collaboration with the customer, the Products team, and Professional Services, the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways. This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions then the Solution Engineering Team is the department for you. The SE world is a dynamic, constantly evolving environment where expertise in design, business consulting and technology is used every day to drive innovation.
The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value.
As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure. The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Responsibilities:
- Coordinate and lead the entire solution cycle through close collaboration with other teams.
- Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
- Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions for Consumer Goods.
- Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
- Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
- Attain quarterly and annual objectives assigned by management.
- Respond efficiently to RFPs.
- Lead the technical side of the sales cycle.
- Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
- Design and prototype agentic workflows using Agentforce to solve complex business challenges.
- Identify high-impact opportunities for autonomous agent deployment in areas such as Telesales, Visit Management, Proactive Maintenance, and Trade Promotion Management.
- Guide clients on the strategic shift from legacy CRM workflows to an Agentic data platform where AI drives actionable insights.
Required Qualifications:
- 10+ years of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation.
- Deep expertise in Agentforce for Consumer Goods, including autonomous AI design and the development of human-agent collaborative strategies.
- Experiences of selling into customers across the UK in the Consumer Goods and Retail sector.
- Salesforce, or other, certifications related to Artificial Intelligence, specifically generative AI and LLM concepts.
- Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers.
- Proven oral, written, presentation, and interpersonal communication and relationship skills.
- Proven time management skills in a dynamic team environment.
- Ability to work as part of a team to tackle problems in dynamic, energising environments.
- Inquisitive, practical, and passionate about technology and sharing knowledge.
- Loves to be the first to know something and to understand why and how things happen.
- Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
- Good at explaining ideas and finding ways to keep people’s attention.
- Willing and able to travel occasionally.
- Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, insurance industry and/or financial services experience, etc.).
- Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud) and consulting experience are strongly recommended.
- Computer studies Degree or equivalent relevant experience required.
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Lead Solution Engineer - Consumer Goods employer: Salesforce, Inc.
Salesforce is an exceptional employer that champions innovation and collaboration, particularly in the dynamic field of Consumer Goods. With a flexible office environment in London, employees benefit from a culture that prioritises personal growth, extensive training opportunities, and a commitment to work-life balance. Joining Salesforce means being part of a forward-thinking team that not only drives technological advancements but also fosters an inclusive atmosphere where every voice is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Solution Engineer - Consumer Goods
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Lead Solution Engineer - Consumer Goods at Salesforce, Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Salesforce, Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Lead Solution Engineer - Consumer Goods. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Lead Solution Engineer - Consumer Goods
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Salesforce, Inc.:When writing your cover letter, make sure to tailor your message specifically for Salesforce, Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Salesforce, Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Salesforce, Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Salesforce, Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Salesforce, Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
