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For Companies At a Glance
- Tasks: Lead client discussions to understand their business needs and showcase Salesforce solutions.
- Company: Join Salesforce, a leader in AI, Data, and CRM, transforming businesses worldwide.
- Benefits: Enjoy flexible work options, inclusive culture, and opportunities for personal growth.
- Why this job: Be a Trailblazer, driving innovation and making a positive impact in the business world.
- Qualifications: Strong communication skills, problem-solving abilities, and a passion for technology are essential.
- Other info: Salesforce values diversity and is committed to an inclusive recruitment process.
The predicted salary is between 48000 - 72000 £ per year.
Lead/Senior Solution Engineer
Apply remote type Office – Flexible locations United Kingdom – London time type Full time posted on Posted Yesterday job requisition id JR284502
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
What is a Solution Engineer?
Also known as a \”Pre-Sales Engineer\”, \”Solution Consultant\” or \”Sales Consultant,\” the Solution Engineer is responsible for understanding a client’s business challenge and presenting technology solutions to evoke confidence in a company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
The role is both a business and technical – it is as important to understand the customers\’ requirements and the use cases that they have as it is to understand how our solutions meet these. Candidates must be able to work rapidly in a consultative and collaborative way with customers to discover their business need and then be able to present back, often with a solution demonstration of how Salesforce meets these needs and goes further still to add our Wow! factor.
Typical Day Of a Solution Engineer:
- Facilitate outcome-focused dialogue to understand and define a customer’s business requirements by conducting discovery calls and process-based discovery workshops
- Partner with prospects/customers to develop a vision for their future on the Salesforce platform, developing a roadmap for both short and long term goals
- Make that vision come to life by configuring and communicating the art of the possible on our platform through a product demonstration
- Establish and share a point of view on business value provided by the solution with potential customers
- Respond effectively to RFIs/RFPs
- Participate in trainings and certifications to acquire and maintain skills
- Collaborate with product and enablement teams to provide feedback from the field and drive solution growth
- Engage with partners and act as a high level solution evangelist where appropriate
Requirements:
- Solid oral, written, presentation and interpersonal communication skills – ability to create and perform demonstrations of our solutions
- Strong problem solving skills
- Proven time management skills in a dynamic team environment
- Ability to understand customer\’s business goals and map those to the right technology solutions
- Ability to collaborate as part of a team to take on business and technical problems
- Likes to be the first to know something and to understand why and how things happen.
- Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
- Good at explaining ideas and finding ways to keep people’s attention.
- Willing and able to travel occasionally
- Passion and energy for technology and a desire to learn
- Knowledge of related applications, relational database and web technology
- Languages: English (essential), other European languages (desired)
Additional Preferred Requirements:
- Solution Engineer / pre-sales experience
- Experience implementing Salesforce, CRM, or equivalent solutions
- Experience in a technical, customer-facing role
- Project Management skills
- Bachelor’s degree or equivalent
- Experience with Salesforce, including product certifications
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .
Salesforce welcomes all.
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Lead/Senior Solution Engineer employer: Salesforce, Inc.
Contact Detail:
Salesforce, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead/Senior Solution Engineer
✨Tip Number 1
Familiarize yourself with Salesforce's products and services. Understanding the technology you'll be working with is crucial, as it will help you effectively demonstrate solutions to potential clients.
✨Tip Number 2
Practice your presentation skills. As a Solution Engineer, you'll need to communicate complex ideas clearly and engagingly. Consider doing mock presentations to friends or colleagues to refine your delivery.
✨Tip Number 3
Network with current Salesforce employees or other professionals in the field. This can provide valuable insights into the company culture and expectations, and may even lead to referrals.
✨Tip Number 4
Stay updated on industry trends and customer needs. Being knowledgeable about the latest developments in CRM and technology will help you position Salesforce solutions effectively during client interactions.
We think you need these skills to ace Lead/Senior Solution Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Solution Engineer. Familiarize yourself with the technical and business aspects of the role, as well as the skills required to succeed.
Tailor Your CV: Customize your CV to highlight relevant experience in pre-sales, technical roles, or CRM solutions. Emphasize your problem-solving skills and any experience you have with Salesforce or similar technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to understand customer needs. Use specific examples from your past experiences to demonstrate how you can add value to Salesforce.
Showcase Communication Skills: Since strong communication skills are essential for this role, ensure that your application materials reflect your ability to convey complex ideas clearly and engagingly. Consider including a brief example of a successful presentation or demonstration you've conducted.
How to prepare for a job interview at Salesforce, Inc.
✨Understand the Role
Make sure you have a clear understanding of what a Solution Engineer does. Familiarize yourself with the responsibilities, such as conducting discovery calls and presenting technology solutions. This will help you articulate how your skills align with the role.
✨Showcase Your Technical Skills
Be prepared to demonstrate your technical knowledge during the interview. You might be asked to explain how you would approach a specific business challenge or present a solution. Practice articulating your thought process clearly and confidently.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully identified customer needs and provided effective solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasize Collaboration
Highlight your ability to work collaboratively with teams and clients. Discuss instances where you partnered with others to achieve a common goal, as this role requires strong interpersonal skills and teamwork.
