At a Glance
- Tasks: Design and deploy AI solutions for impactful public sector projects.
- Company: Join Salesforce, the leader in AI-driven customer success.
- Benefits: Flexible work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship and career advancement opportunities.
- Why this job: Make a real difference with cutting-edge technology in meaningful sectors.
- Qualifications: 3+ years in software engineering and experience with AI tech stacks.
The predicted salary is between 60000 - 80000 £ per year.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.
The Builder Experience
- AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools embedded into your day-to-day workflow.
- Collaborative Delivery: Work alongside Senior Forward Deployed Engineers and a Deployment Strategist. Own real components, benefit from structured mentorship, and have a clear path to leading complex deliveries yourself.
- Frontier Access: Work on capabilities most engineers won't touch for months, and your field insight will feed directly to the product teams building them.
- Continuous Innovation: Stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.
What You'll Actually Be Building
- Develop AI agents and experiences that take real actions for real organisations.
- Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.
- Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
- Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
- Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
- Co-build alongside customers and partners, sharing best practices and enablement as you go.
- Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.
- Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.
You're Our Forward Deployed Engineer If...
- You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through.
- You have a degree in Computer Science or a related field.
- You have prior customer-facing technical delivery experience.
- You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- You've been hands-on with LLMs and prompt engineering.
- You understand data modeling, APIs, and integration patterns deeply enough to design them.
- You can hold your own in a room with sales teams and customer architects.
- You ship quality code and evaluate AI outputs with engineering rigor.
- You actively tinker with the evolving AI/data landscape.
- You're excited to travel ~25% of the time, working directly alongside customers.
Nice-to-Haves
- Salesforce platform experience or certifications.
- Familiarity with agent frameworks and orchestration patterns.
- Hands-on with cloud data platforms.
- Experience across specialist AI delivery areas.
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organisations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Forward Deployed Engineer - Public sector, Non-profit and Education employer: Salesforce, Inc.
Salesforce, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth and development, we offer numerous opportunities for professional advancement while encouraging collaboration and innovation. Our commitment to driving meaningful business transformation not only empowers our employees but also allows them to make a significant impact in the industry.
