At a Glance
- Tasks: Lead a diverse team to enhance customer success for nonprofit clients across EMEA.
- Company: Join Salesforce, a leader in tech innovation and customer success.
- Benefits: Enjoy competitive salary, flexible working options, and professional growth opportunities.
- Other info: Be part of a dynamic team driving positive change in the nonprofit landscape.
- Why this job: Make a meaningful impact in the nonprofit sector while shaping customer success strategies.
- Qualifications: Proven leadership experience in customer success and strong collaboration skills.
The predicted salary is between 80000 - 120000 £ per year.
Salesforce is seeking a Director of Customer Success Management to lead Signature Success for the EMEA Nonprofit portfolio, shaping strategy, coaching a diverse team, and ensuring retention and value realization across enterprise accounts.
You will partner with Product, Engineering, Sales and Services to drive adoption, health metrics, and executive-facing programs, while scaling a high-performing CSM workforce.
We think you need these skills to ace Director of Enterprise Customer Success (Nonprofit)
Customer Success Management
Team Leadership
Strategic Planning
Coaching
Retention Strategies
Value Realisation
Cross-Functional Collaboration
