At a Glance
- Tasks: Lead AI strategy and deployment for enterprise customers, driving measurable value.
- Company: Salesforce, the #1 AI CRM, focused on innovation and customer success.
- Benefits: Flexible work options, competitive salary, and resources for personal growth.
- Other info: Dynamic role with opportunities for travel and professional development.
- Why this job: Join a team transforming businesses with cutting-edge AI solutions.
- Qualifications: 4+ years in strategic solutioning and a degree in Computer Science required.
The predicted salary is between 60000 - 80000 £ per year.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.
Key Responsibilities
- Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure.
- AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.
- Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.
- Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization.
- Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.
- AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools.
- Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.
- AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents.
- Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.
Required Qualifications
- 4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology.
- You have a degree in Computer Science or a related field.
- Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have.
- Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud.
- Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex.
- Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes.
- Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices.
- Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments.
- Ability to travel 25% of the time to customer sites.
Preferred Experience
- Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing).
- Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare).
- Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.
- Background in change management, organisational design, or enterprise transformation.
- Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks.
- A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments.
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Deployment Strategist employer: Salesforce, Inc.
Salesforce is an exceptional employer that champions innovation and personal growth, offering a dynamic work culture where ambition meets action. As a Deployment Strategist in London, you'll benefit from flexible office arrangements, comprehensive support for work-life balance, and access to cutting-edge AI tools that empower you to drive meaningful change for enterprise customers. With a strong focus on employee development and a commitment to responsible AI practices, Salesforce provides a unique opportunity to shape the future of technology while advancing your career in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deployment Strategist
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Deployment Strategist at Salesforce, Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Salesforce, Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Deployment Strategist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Deployment Strategist
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Salesforce, Inc.:When writing your cover letter, make sure to tailor your message specifically for Salesforce, Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Salesforce, Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Salesforce, Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Salesforce, Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Salesforce, Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
