Associate Solution Engineer / Solution Engineer

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you’ve come to the right place.

As a Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", "Pre-Sales Engineer" or "Sales Engineer", you will be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You will collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you will present our product offerings, address objections, and inspire confidence in our technology infrastructure.

A successful candidate should bring technical and sales skills that establish credibility and a confident presence and assure both internal and external stakeholders, customers, and partners. Our team engages across the sales organization to develop a ground-breaking vision using Salesforce technology solutions while overcoming technical objections within sophisticated sales campaigns while also driving enablement.

• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.
• Build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Attain quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs.
• Support the technical side of the sales cycle.
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

• Understanding the outstanding business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
• Experience of Salesforce in admin/developer role with ADM101 certification as a minimum.
• Proven oral, written, presentation and interpersonal communication and relationship skills.
• Confirmed time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in multifaceted, energizing environments.
• Inquisitive, practical and passionate about technology and sharing knowledge.
• Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
• Good at explaining ideas and finding ways to keep people’s attention.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

• Understanding the business requirements of customers within multiple industries and being knowledgeable on industry-specific solutions.
• Salesforce Product knowledge and certifications.

Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.