At a Glance
- Tasks: Drive customer success by optimising technical architecture and solution design for AI-driven projects.
- Company: Salesforce, the leading AI CRM, fostering innovation and collaboration.
- Benefits: Flexible work options, competitive salary, and resources for personal and professional growth.
- Other info: Inclusive workplace committed to diversity and equal opportunities.
- Why this job: Join a trailblazing team shaping the future of AI and customer experiences.
- Qualifications: Fluent in French and English with extensive experience in enterprise consulting and data architecture.
The predicted salary is between 80000 - 100000 £ per year.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams.
As an Agentforce + Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive customer insights.
Responsibilities:
- Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI.
- Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud.
- Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization.
- Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI.
- Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers.
- Build strong relationships with both internal and external business partners, contributing to broader goals and growth.
- Drive thought leadership through mentoring and knowledge sharing.
Your Impact:
- As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization.
- Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's powerful data capabilities.
- By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.
Collaboration and Team Work:
- Collaboration is at the core of our success, and as an Agentforce + Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals.
- You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions.
- By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.
Minimum Requirements:
- Fluent in both French and English.
- Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI.
- Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces.
- Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud.
- Deep understanding of data modeling, integration architectures, and data governance best practices.
- Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive.
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Agentforce Senior Success Architect - French Language Required employer: Salesforce, Inc.
Salesforce is an exceptional employer that champions innovation and inclusivity, making it a prime choice for professionals seeking to thrive in the dynamic field of AI and customer success. With a flexible office environment in London, employees benefit from a collaborative culture that fosters personal growth, mentorship opportunities, and a commitment to work-life balance, all while contributing to transformative projects that redefine business interactions. Join us to unleash your potential and make a meaningful impact in a company that values your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Agentforce Senior Success Architect - French Language Required
✨Tip Number 1
Network like a pro! Reach out to current employees at Salesforce or in similar roles. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common questions for Success Architects. Think about how your experience aligns with the role and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Show off your passion for AI and customer success during interviews. Talk about how you've used data to drive results in past roles. This will help you stand out as someone who truly gets the mission of Salesforce.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Salesforce team.
We think you need these skills to ace Agentforce Senior Success Architect - French Language Required
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Agentforce Senior Success Architect role. Highlight your experience with Salesforce Data Cloud and your fluency in French, as these are key aspects we’re looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve driven success and innovation in customer success or technical architecture.
Be Authentic:Let your personality shine through in your application. We value authenticity and want to see who you really are, so don’t be afraid to express your passion for AI and customer success in your writing.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at Salesforce, Inc.
✨Know Your Stuff
Make sure you brush up on your knowledge of Salesforce Data Cloud and AI. Understand how they integrate and the benefits they bring to customer success. Being able to discuss specific use cases or examples will show that you're not just familiar with the concepts, but that you can apply them in real-world scenarios.
✨Speak Their Language
Since this role requires fluency in French, practice discussing technical topics in both English and French. Prepare to switch between languages during the interview if needed. This will demonstrate your comfort level and ability to communicate effectively with diverse teams and clients.
✨Showcase Your Experience
Be ready to share specific examples from your past roles that highlight your experience with enterprise consulting and data architecture. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see the impact you've had in previous positions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, the team you'll be working with, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
