Account Solution Engineer

Account Solution Engineer

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to create innovative AI, Data, and CRM solutions for customers.
  • Company: Be part of Salesforce, a leader in transforming customer experiences through technology.
  • Benefits: Enjoy a dynamic work environment with opportunities for personal growth and corporate perks.
  • Why this job: Make a real impact while collaborating with talented teams and driving customer success.
  • Qualifications: A degree or equivalent experience is required; passion for technology is a must!
  • Other info: Diversity and inclusion are at our core; we value every background and strive for equality.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for an outstanding Solution Engineer to join our Commercial Industries Solution Engineering team, focused on our General Business customer segment. The Solution Engineer is responsible for owning the solutions throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience. Solution Engineers are part of the UKI Sales team and are experts who work alongside their colleagues, participate in building our team culture and support their aligned sales team to create AI, Data, and CRM solutions for new prospects and customers.

To accomplish this, you should have a strong desire to set the vision translating business objectives into enticing and practical recommendations. The Solution Engineer acts as a trusted advisor to our customers while aiding the customer’s transformational journey. In addition to working on sales opportunities and supporting marketing events, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce.

We are seeking a candidate who embodies Salesforce’s core values: Trust, Customer Success, Innovation, and Equality.

Your Responsibilities:
  • To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value.
  • Support and coordinate the solution cycle through close collaboration with other high-performing teams.
  • Incorporate and develop a point of view for customers based on Salesforce’s solutions.
  • To fully understand and clearly articulate the benefits of Salesforce to customers at every level, examples include; Administration/IT Staff, managers and “C” level executives.
  • Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
  • Display initiative, self motivation and deliver high quality results along with meeting all expectations.
Personal Attributes/Experience:
  • Understanding the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
  • Solid oral, written, presentation and interpersonal communication and relationship skills.
  • Time management skills in a dynamic team environment.
  • Ability to work as part of a team to solve problems in dynamic, energising environments.
  • Inquisitive, practical and passionate about technology and sharing knowledge.
  • Likes to be the first to know something and to understand why and how things happen.
  • Good at searching out information and experimenting, loves to concentrate on a particular topic and to solve puzzles.
  • Good at explaining ideas and finding ways to keep people’s attention.
  • Willing and able to travel occasionally.
  • Degree or equivalent proven experience required.
  • Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
Diversity & Inclusion:

Equality is a core tenet of how we run our business, and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses is the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community.

Account Solution Engineer employer: Salesforce, Inc.

At Salesforce, we pride ourselves on being an exceptional employer, particularly for the role of Account Solution Engineer within our dynamic UKI Sales team. Our inclusive work culture fosters collaboration and innovation, providing employees with ample opportunities for personal and professional growth while working on transformative AI, Data, and CRM solutions. With a strong commitment to equality and community impact, we empower our team members to thrive in a supportive environment that values diverse perspectives and encourages meaningful contributions.
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Contact Detail:

Salesforce, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Solution Engineer

Tip Number 1

Familiarise yourself with Salesforce's core values: Trust, Customer Success, Innovation, and Equality. During your interactions, whether in networking or interviews, weave these values into your conversations to demonstrate that you align with the company's culture.

Tip Number 2

Engage with current Solution Engineers or professionals in similar roles on platforms like LinkedIn. Ask them about their day-to-day responsibilities and challenges. This will not only give you insights but also help you build connections that could be beneficial during the hiring process.

Tip Number 3

Stay updated on the latest trends in AI, Data, and CRM solutions. Being knowledgeable about current technologies and how they can transform customer experiences will position you as a thought leader during discussions with potential employers.

Tip Number 4

Prepare to showcase your problem-solving skills through real-life examples. Think of situations where you've successfully identified a problem and implemented a solution, as this is crucial for a role that requires translating business needs into actionable recommendations.

We think you need these skills to ace Account Solution Engineer

Solution Development
Sales Engineering
Customer Relationship Management (CRM)
Presentation Skills
Business Analysis
Technical Knowledge of AI and Data Solutions
Communication Skills
Collaboration and Teamwork
Problem-Solving Skills
Time Management
Adaptability
Customer-Centric Mindset
Interpersonal Skills
Project Coordination
Understanding of Business Objectives

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Solution Engineer. Familiarise yourself with the key skills required, such as communication, problem-solving, and technical knowledge related to AI, Data, and CRM solutions.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous roles where you acted as a trusted advisor or delivered innovative solutions, and include specific examples of how you contributed to customer success.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the unique business requirements of customers. Use this opportunity to demonstrate how your values align with Salesforce’s core values: Trust, Customer Success, Innovation, and Equality.

Showcase Your Communication Skills: Since strong communication skills are essential for this role, ensure that your application materials are well-written and free of errors. Consider including a brief presentation or summary of a past project that illustrates your ability to convey complex ideas clearly and engagingly.

How to prepare for a job interview at Salesforce, Inc.

Understand the Role

Before the interview, make sure you have a solid grasp of what a Solution Engineer does. Familiarise yourself with the responsibilities outlined in the job description, especially how they relate to transforming customer experiences and delivering innovative solutions.

Showcase Your Communication Skills

As a Solution Engineer, you'll need to communicate effectively with various stakeholders. Prepare examples that demonstrate your oral and written communication skills, as well as your ability to present complex ideas clearly to different audiences.

Demonstrate Problem-Solving Abilities

Be ready to discuss specific instances where you've solved problems in dynamic environments. Highlight your inquisitive nature and how it has helped you tackle challenges, as this aligns with the role's requirements.

Emphasise Team Collaboration

Since the role involves working closely with high-performing teams, prepare to share experiences where you've successfully collaborated with others. Discuss how you contribute to team culture and support collective goals, which is crucial for the Solution Engineering team.

Account Solution Engineer
Salesforce, Inc.
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  • Account Solution Engineer

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-23

  • S

    Salesforce, Inc.

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