Account Executive - Outsourced Service Providers
Account Executive - Outsourced Service Providers

Account Executive - Outsourced Service Providers

Full-Time 28800 - 48000 ÂŁ / year (est.) Home office (partial)
Salesforce, Inc..

At a Glance

  • Tasks: Drive growth by managing OSP accounts and creating innovative solutions.
  • Company: Salesforce, the leading AI CRM, focused on innovation and customer success.
  • Benefits: Flexible work environment, competitive salary, and resources for personal development.
  • Why this job: Join a dynamic team to shape the future of AI and customer engagement.
  • Qualifications: Sales experience in software or services, with strong relationship-building skills.
  • Other info: Inclusive culture with opportunities for career advancement and personal growth.

The predicted salary is between 28800 - 48000 ÂŁ per year.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

About the Role

The OSP (Outsource Service Providers) Account Executive role will manage a defined territory comprising current OSP customers, prospective OSP targets, within a focused Industry/Sector in the UK and Ireland. This quota-carrying Account Executive will be accountable for consistently achieving year-on-year growth targets through the closure of net-new, accretive revenue opportunities and accelerating the Agentic AI revolution. This role is part of the Channels & Offerings function within UKI Ecosystems, reporting into the Channels & Offerings RVP (Regional Vice President).

Your Impact:

  • Work with existing and new OSPs to design, build and scale OSP-specific solutions, with a focus on industry requirements, agentic AI & market penetration
  • Drive flawless collaboration across core sales, marketing, enablement, alliances, partners, and OSP customers
  • Represent and promote OSP within Salesforce as well as with global partners & strategic customers
  • Lead with an innovator's approach and embody the Salesforce culture and values of Trust, Customer Success, Innovation, Equality, and Sustainability
  • Achieve an agreed-upon ambitious target for annual growth in revenue and bookings
  • Initiate, grow and maintain key strategic internal & external relationships

Core Responsibilities:

  • Providing detailed and accurate sales forecasts
  • Identifying and handling new business opportunities to grow the territory on a monthly basis
  • Daily execution developing new accounts, growing existing ones and encouraging growth through marketing initiatives internally and externally
  • Engaging functionally across the business (Marketing, Sales Strategy, Finance, Employee Success, Recruiting) to build trust and alignment
  • Drives continuous improvement to the OSP channel and GTM strategy by building a solution and customer feedback loop, sharing customer win/loss analysis and success stories with & across the OSP team and with supporting functions
  • Builds strong customer success stories and credentials, working closely with our OSP business development function and the wider ecosystem
  • Accelerate Salesforce’s market leading position in Agentic AI and accelerate our focus in delivering Digital Labour across front, middle and back office
  • Work within a strong operational framework for all activities, accurately reporting and managing targets, taking ownership for delivering against commitments
  • Maintains strategic customer relationships, partnering with OSP Customer and End-Client AEs to build and deliver the customer engagement strategy and plan

Minimum Qualifications:

  • Strong sales experience, ideally with a blend of software sales (ideally B2B SaaS) and services sales (ideally BPO, Managed Services or Consulting)
  • Strategic commercial & enterprise sales experience and revenue achievement selling multiple enterprise software offerings
  • Proven success working within a highly matrixed organisation and establishing strong relationships across all functions to achieve results
  • Strong strategic, operational and analytical abilities
  • Ability to work in (virtual) teams working together to solve problems with colleagues, partners and customers

Preferred, but not required:

  • Direct experience of Salesforce and the Salesforce Ecosystem (inc. Salesforce Certifications)
  • Consultative, “challenger sales” skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills
  • Knowledge of BPO, BPaaS, MSP in a Professional Services or Commercial Sales capacity
  • Capacity and desire to handle a varied and fast-paced workload

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Account Executive - Outsourced Service Providers employer: Salesforce, Inc..

Salesforce is an exceptional employer that champions innovation and collaboration, making it a prime choice for those seeking to thrive in the dynamic field of AI-driven customer relationship management. With a strong commitment to employee growth, a culture rooted in trust and equality, and a focus on work-life balance, Salesforce empowers its employees to achieve ambitious targets while fostering meaningful relationships within a supportive environment. Located in the UK and Ireland, this role offers unique opportunities to engage with diverse clients and contribute to transformative solutions in the ever-evolving tech landscape.
Salesforce, Inc..

Contact Detail:

Salesforce, Inc.. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Executive - Outsourced Service Providers

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their goals. Practise common interview questions and come up with your own questions to show your interest.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Make sure your application stands out by tailoring it to each role and showcasing your unique skills and experiences.

We think you need these skills to ace Account Executive - Outsourced Service Providers

Sales Experience
B2B SaaS Sales
Consultative Sales Skills
Strategic Account Planning
Revenue Achievement
Relationship Building
Analytical Abilities
Operational Skills
Collaboration Skills
Market Penetration Strategies
Customer Engagement Strategy
Problem-Solving Skills
Knowledge of BPO and Managed Services
Ability to Work in Matrixed Organisations

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Account Executive role. Highlight your relevant sales experience and how it aligns with the responsibilities mentioned in the job description. We want to see how you can drive growth and innovation!

Showcase Your Achievements: Don’t just list your past roles; showcase your achievements! Use specific examples of how you've met or exceeded sales targets, especially in B2B SaaS or consulting. This will help us see your potential impact at StudySmarter.

Be Authentic: Let your personality shine through in your application. We value authenticity and want to know what makes you tick. Share your passion for AI and how you embody our core values like Trust and Customer Success.

Apply Through Our Website: For the best candidate experience, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensure you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Salesforce, Inc..

✨Know Your Stuff

Before the interview, dive deep into Salesforce's products and services, especially around AI and OSP solutions. Familiarise yourself with their core values like Trust and Customer Success, as these will likely come up during your chat.

✨Showcase Your Sales Savvy

Prepare to discuss your previous sales experiences, particularly in B2B SaaS or consulting. Have specific examples ready that highlight your ability to drive revenue and build strategic relationships, as this role is all about achieving ambitious growth targets.

✨Be a Team Player

Since collaboration is key in this role, think of instances where you've successfully worked across different teams. Be ready to share how you’ve built trust and alignment with marketing, finance, or other departments to achieve common goals.

✨Ask Insightful Questions

Prepare thoughtful questions that show your interest in the role and the company. Inquire about their approach to market penetration for OSPs or how they envision the future of Agentic AI. This not only demonstrates your enthusiasm but also helps you gauge if the company aligns with your career aspirations.

Account Executive - Outsourced Service Providers
Salesforce, Inc..

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